mfeinman62 asked a question.
Hi all ...
Where is the log for the new "Software SKU And License Definition Updates" process? I can't find it in the C:\ProgramData\Flexera Software\Compliance\Logging folder.
--Mark
Hi @ppyrzynski​ ...
All I see in the Content folder are the "original" ARL import logs:
If I check these individual logs, there is nothing there that references "Software SKU And License Definition Updates".
The only reference I see for this is in the Batch Processor and Scheduler logs:
I checked the other logging folders and don't see anything there.
Does this task actually create a log file?
--Mark
When the Software SKU And License Definition Updates task is queued to be run, logging like the following is generated in C:\ProgramData\Flexera Software\Compliance\Logging\BatchProcessScheduler\BatchProcessScheduler.log:
2025-08-18 12:02:34,307 [.LimitedProcessTracker] [INFO ] Limit 'SoftwareSKUDecryption' on DB Server 'Default' incremented. 1/5 in use per server. 1/5 in use globally.
2025-08-18 12:02:34,307 [endingMessageProcessor] [INFO ] Message SoftwareSKUAndLicenseDefinitionDecryption[53047c4a-01b7-4185-807e-5aa3e0707002 Group: (default)] sent for processing
2025-08-18 12:02:34,307 [ng.TaskStatusProcessor] [INFO ] Status[ed5e923a-8e21-4f9d-ae50-8d99f89e3d52]: Task[53047c4a-01b7-4185-807e-5aa3e0707002]: received status update for task 'Processing' from processor WIN-3JBQ9LR0B67
2025-08-18 12:02:39,013 [ng.TaskStatusProcessor] [INFO ] Status[fcaac1cb-7e2e-4f29-90c5-fd324ac3781b]: Task[53047c4a-01b7-4185-807e-5aa3e0707002]: received status update for task 'Success' from processor WIN-3JBQ9LR0B67
2025-08-18 12:02:39,029 [.LimitedProcessTracker] [INFO ] Limit 'SoftwareSKUDecryption' on DB Server 'Default' decremented. 0/5 in use per server. 0/5 in use globally.
And logging like the following is generated in C:\ProgramData\Flexera Software\Compliance\Logging\BatchProcessScheduler\BatchProcessor.log when the task actually runs:
2025-08-18 12:02:34,307 [ocessor.BatchProcessor] [INFO ] SoftwareSKUAndLicenseDefinitionDecryption[53047c4a-01b7-4185-807e-5aa3e0707002 Group: (default)] Executing task with process task type 'ProcessSoftwareSKUAndLicenseDefinitionDecryptionTask'
2025-08-18 12:02:34,386 [nseDefinitionDecrypter] [INFO ] SoftwareSKUAndLicenseDefinitionDecryption[53047c4a-01b7-4185-807e-5aa3e0707002 Group: (default)] About to call SoftwareSKU decryption method
2025-08-18 12:02:37,982 [nseDefinitionDecrypter] [INFO ] SoftwareSKUAndLicenseDefinitionDecryption[53047c4a-01b7-4185-807e-5aa3e0707002 Group: (default)] About to call SoftwareLicenseDefinition decryption method
2025-08-18 12:02:39,013 [finitionDecryptionTask] [INFO ] SoftwareSKUAndLicenseDefinitionDecryption[53047c4a-01b7-4185-807e-5aa3e0707002 Group: (default)] Completed the decryption of SoftwareSKU and Software License Definition with Exit code : 0
Any errors associated with the process will typically appear in the BatchProcessor.log file.
No separate logging is generated by this task.
@ChrisG (Flexera Software)​ how often does this Software SKU And License Definition Updates run? A customer recently upgraded to 2025 R2, the task has only run once and we are already being asked about it.
The Software SKU And License Definition Updates task runs whenever the SKU library content is updated. Typically updates are published about once a month. Announcements about updates are published in the FlexNet Manager Content Blog here: https://community.flexera.com/s/group/0F9PL0000000S850AE/flexnet-manager-content-blog
Hmm, interesting. Has it changed with new release? We are on 2025 R1 and this task runs daily:
No, I don't think anything has changed in different releases. Based on the details shown in that screenshot, maybe the task is indeed executed whenever the process to check for content updates is run (i.e. typically daily) to check if any work needs to be done, but quickly terminates unless it identifies there are changes to be processed.
When the Software SKU And License Definition Updates task is queued to be run, logging like the following is generated in C:\ProgramData\Flexera Software\Compliance\Logging\BatchProcessScheduler\BatchProcessScheduler.log:
2025-08-18 12:02:34,307 [.LimitedProcessTracker] [INFO ] Limit 'SoftwareSKUDecryption' on DB Server 'Default' incremented. 1/5 in use per server. 1/5 in use globally.
2025-08-18 12:02:34,307 [endingMessageProcessor] [INFO ] Message SoftwareSKUAndLicenseDefinitionDecryption[53047c4a-01b7-4185-807e-5aa3e0707002 Group: (default)] sent for processing
2025-08-18 12:02:34,307 [ng.TaskStatusProcessor] [INFO ] Status[ed5e923a-8e21-4f9d-ae50-8d99f89e3d52]: Task[53047c4a-01b7-4185-807e-5aa3e0707002]: received status update for task 'Processing' from processor WIN-3JBQ9LR0B67
2025-08-18 12:02:39,013 [ng.TaskStatusProcessor] [INFO ] Status[fcaac1cb-7e2e-4f29-90c5-fd324ac3781b]: Task[53047c4a-01b7-4185-807e-5aa3e0707002]: received status update for task 'Success' from processor WIN-3JBQ9LR0B67
2025-08-18 12:02:39,029 [.LimitedProcessTracker] [INFO ] Limit 'SoftwareSKUDecryption' on DB Server 'Default' decremented. 0/5 in use per server. 0/5 in use globally.
And logging like the following is generated in C:\ProgramData\Flexera Software\Compliance\Logging\BatchProcessScheduler\BatchProcessor.log when the task actually runs:
2025-08-18 12:02:34,307 [ocessor.BatchProcessor] [INFO ] SoftwareSKUAndLicenseDefinitionDecryption[53047c4a-01b7-4185-807e-5aa3e0707002 Group: (default)] Executing task with process task type 'ProcessSoftwareSKUAndLicenseDefinitionDecryptionTask'
2025-08-18 12:02:34,386 [nseDefinitionDecrypter] [INFO ] SoftwareSKUAndLicenseDefinitionDecryption[53047c4a-01b7-4185-807e-5aa3e0707002 Group: (default)] About to call SoftwareSKU decryption method
2025-08-18 12:02:37,982 [nseDefinitionDecrypter] [INFO ] SoftwareSKUAndLicenseDefinitionDecryption[53047c4a-01b7-4185-807e-5aa3e0707002 Group: (default)] About to call SoftwareLicenseDefinition decryption method
2025-08-18 12:02:39,013 [finitionDecryptionTask] [INFO ] SoftwareSKUAndLicenseDefinitionDecryption[53047c4a-01b7-4185-807e-5aa3e0707002 Group: (default)] Completed the decryption of SoftwareSKU and Software License Definition with Exit code : 0
Any errors associated with the process will typically appear in the BatchProcessor.log file.
No separate logging is generated by this task.