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After 2024R1 upgrade, the font in the description field in a catalog item is defaulting to 11px and we can't change it

We upgraded to App Portal 2024 R1 a couple weeks ago and in both our Dev and Prod environments, we noticed the Full Description text box in a catalog item is no longer allowing us to modify the font and size of the text. We change the font/size and save it, and it looks fine. If we close the catalog item box and reopen it, the Full Description is set back to the default font and size 11px. When we make the change, we look at the HTML and it shows 16x Segoe UI after we save it, but then it changes back when we close it. Our existing catalog items, prior to the upgrade, still show the font/size we selected originally, but if we change it, it has the same issue. It goes back to default font size 11px. Is there something we are missing?


  • jdempsey (Flexera Software)

    I'm not aware of any changes that would have been made in that area of the code. I would suggest submitting a support case.

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After 2024R1 upgrade, the font in the description field in a catalog item is defaulting to 11px and we can't change it