BD188456 asked a question.
Access to create a Ticket
Alerts were not created for SA101179 and SA101151. I don't have the green "+" to create a ticket. Please assist/advise as soon as possible. Thanks.
- raslam (Flexera Software)
Hello,
Do you mean you are not getting the below option to create a ticket for the advisory? If yes, then you need to check your account permission for proper entitled roles to perform this action. For example, if you have a ticket manager role assigned then you should be able to create a ticket.
-Raheel
Expand Post
Please contact the person who owns the root admin account of SVR. He will assign the ticket manager role to your account and then you will be able to create a ticket for any advisory.
-Raheel