I know that you have a support case open for this (to which I just replied), but I wanted to share my response on the community, in the event that others have the same question. As mentioned, I reviewed the source code and I did not find any changes to this area of the code in at least five years.. Also, I had previously mentioned that the problem seemed to be "show=pending". This is correct, but this is working as designed. This flag has to do with Approval (the approve/reject tab), and you will only see the request in question, if the user selecting the link is the current approver, and the request is pending approval. If the request has already been approved, then you would not see anything. To confirm this, I submitted a new request, and received the "approval request" email. I then selected the link, and was brought to the approve/reject tab, where I saw the request. I then approved the request, and then tried the link again. When I selected the link again, I no longer saw the request listed. The Approve/reject tab was empty.

Thanks,

Hey Charles,

After clicking the link, the Approve/Reject tab appears but the request itself isn't visible. It seems like the issue lies with the Show=Pending parameter for the ViewRequest variable in the Request for approval notification.

Here's the original link generated by clicking on the View link:

Original "Not showing the request" http://SERVER/esd/MyRequests.aspx?Show=Pending&GUID=1e95f25d-d53f-4784-ab07-8796854575fb

When I removed the Show=Pending from the link, the request displayed correctly:

"Showing the request" http://SERVER/esd/MyRequests.aspx?GUID=1e95f25d-d53f-4784-ab07-8796854575fb