
GeetikaKumari asked a question.
Some rejected requests are shown as pending for approval after the app portal upgrade to 2023 R2.

GeetikaKumari asked a question.
Some rejected requests are shown as pending for approval after the app portal upgrade to 2023 R2.
I would suggest opening a case with Flexera Support. This is either a code defect that needs to go to Engineering for resolution or is an environmental issue. Support should be able to help diagnose which it is and open a ticket with Engineering if necessary. Please be sure to provide them screenshots, logs, and any other data that may help diagnose the cause.

good day Geetikakumari, did you get a resolution for this issue. been seeing the same behavior.
Need help finding an answer?
I would suggest opening a case with Flexera Support. This is either a code defect that needs to go to Engineering for resolution or is an environmental issue. Support should be able to help diagnose which it is and open a ticket with Engineering if necessary. Please be sure to provide them screenshots, logs, and any other data that may help diagnose the cause.