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Request stuck with "In Progress" Status

Hello 

I am just wondering whether anybody knows how to get more details regarding a request, it has been stuck with "In Progress" for a while and software actually has already being installed. I wen to to Request Log folder and everything regrading the specific app seems right but it is not moving forward with updated to complete status, so i am just wondering any other logs i can look at 


  • jdempsey (Flexera Software)

    If I'm not mistaken, this was an issue with a custom integration and has been resolved.  If that's not the case, and this issue persists, please unmark this response as a solution.

    Selected as Best
  • jdempsey (Flexera Software)

    If I'm not mistaken, this was an issue with a custom integration and has been resolved.  If that's not the case, and this issue persists, please unmark this response as a solution.

    Selected as Best

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Request stuck with "In Progress" Status