dbeckner asked a question.
Email Notifications not generating on successful installation
We have catalog item templates and catalog items where we have email notifications enabled when the install is successful. We have the two options for sending emails on success and failed installations checked for requestor and targets. I may be missing something. Is there somewhere else that we need to enable this for these emails to generate? We are seeing the emails generated when notes are added to a request and when a request is approved/rejected.
Yes, the checkboxes on the catalog item properties from your screenshot control whether or not an email is to be sent for each action. The other checkboxes in the sitewide email settings control to whom those emails will be sent if enabled.