High Memory consumption by ESDWebService

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nalini.hosur asked a question.

December 11, 2019 at 2:30 PM

High Memory consumption by ESDWebService

Memory usage is close to 1G by ESDWebService, causing performance issues on SCCM server.

What is the best way to troubleshoot and bring down the memory usage?

We are on App Portal 2019.

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Top Rated Answers

nalini.hosur
7 years ago
High memory usage was caused to due to large number of collection clean up due to migration to new SCCM server, it came down as the collection clean number went down.

Thanks
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All Answers

CharlesW (Flexera Software)
7 years ago
I'd guess that this issue, and the issue with collection cleans may be related.. I'd guess that the ESD Web Service must be trying to process a large batch of requests, and it is causing the ESD Web service to bog down.. I'd suggest opening up a support case for this, attaching both the App Portal log files, and the ESD Web service log files so that we can take a more detailed look.
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- nalini.hosur
  7 years ago
  OK - Thanks
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  - jdempsey (Flexera Software)
    7 years ago
    Did you already try an IISReset or simply recycling the application pool for the ESDWebService? I'm curious if it's something that keeps recurring after being resolved or if it's a one-off situation.
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    nalini.hosur
    7 years ago
    High memory usage was caused to due to large number of collection clean up due to migration to new SCCM server, it came down as the collection clean number went down.
    
    Thanks
    Expand Post
    Selected as Best

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High Memory consumption by ESDWebService