App Portal Embedding in ServiceNow host frame

brianmcelraftmpa1.552494172527055E12 asked a question.

September 13, 2018 at 7:45 PM

Hi,

We're trying to get AppPortal to cooperate with Service Now (Istanbul) as a Self Service Application which is viewed from a frame. We can get this to work with a new window, however whenever we try to add the following URL:

https:///esd/DefaultForUIEmbedding.aspx to the Self-Service menu under ServiceNow we get a message stating that the content can't be viewed in a frame.

I've tried adding appropriate X-FRAME headers to IIS without any luck.Has anyone been able to get this to work?

Thanks

App Broker

Top Rated Answers

0_Snook_0.255...
7 years ago
Here are the steps necessary to enable App Broker with ServiceNow - https://helpnet.flexerasoftware.com/appportal2019r1/default.htmhelplibrary/ABSNRoot.htm
Please note that the steps vary slightly depending on the version because Flexera eliminated the requirement for ServiceNow Orchestration as a result of ServiceNow changing Orchestration's financial model. The latest version uses native ServiceNow Workflow capability instead.
Expand Post
Selected as Best

All Answers

jason.snook1.5524908158593057E12
8 years ago
Try it without the .aspx file... for example http://url/esd . More details on iFrame can be found here: https://www.w3schools.com/tags/tag_iframe.asp
Expand Post
Portal User
7 years ago
I've been successful at hosting App Portal in a frame within ServiceNow, but I generally don't find it to be a great user experience (i.e. App Portal "chrome" within ServiceNow "chrome", lots of scrollbars, etc.). Most of the customers I've worked with end up just putting a link to launch App Portal in a separate window. If you're looking to keep the user experience within ServiceNow, have you looked at the possibility of migrating to App Broker instead of App Portal?
Expand Post
- 0_Snook_0.255...
  7 years ago
  Most customers with ServiceNow leverage App Broker for a single user experience.
  Expand Post
RL505121
7 years ago
No, I have been trying to do it hope to get this done soon.
Expand Post
- 0_Snook_0.255...
  7 years ago
  Here are the steps necessary to enable App Broker with ServiceNow - https://helpnet.flexerasoftware.com/appportal2019r1/default.htmhelplibrary/ABSNRoot.htm
  Please note that the steps vary slightly depending on the version because Flexera eliminated the requirement for ServiceNow Orchestration as a result of ServiceNow changing Orchestration's financial model. The latest version uses native ServiceNow Workflow capability instead.
  Expand Post
  Selected as Best

Related Product Forums

→ Flexera One

→ Snow Atlas

→ FlexNet Manager

→ Snow License Manager

→ App Broker

Need help finding an answer?

Ask a Question →

App Portal Embedding in ServiceNow host frame