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The file chosen does not have enough information to submit.

The file chosen does not have enough information to submit

 

The file chosen does not have enough information to submit 

 

is reported when attempting to submit software via the SVM Software Suggestion Tool. 

[removed image]

 

Directory of C:\Krajowa Izba Rozliczeniowa S.A\Szafir 2.0\bin

11/10/2024 13:58 <DIR> .

 

11/10/2024 13:58 <DIR> ..

 

18/07/2024 17:12 1,446,912 CCGraphiteP11p.x64.dll

 

02/07/2024 13:22 3,112,960 libgraphite64.dll

 

04/09/2024 08:46 35,193,920 szafir.exe

 

05/05/2015 08:02 9,662 szafir.ico

 

27/08/2024 12:20 36 szafir.l4j.ini

 

26/04/2022 13:24 2,578,400 SzafirContextMenu.dll

 

26/04/2022 13:32 51,120 SzafirMain.exe

 

26/04/2022 13:33 62,352 SzafirMetrics.exe

 

08/06/2018 09:53 21,655 truststore

  • james_ellis (Flexera)

    Hi @cweksflex  

    The file that you wish to submit is missing essential metadata. This does occur on rare occasions. You could try a unique .dll out of the application library files. 

    Furthermore, you can try doing a manual SVM Agent Scan and check if the application detects anything in the directory.

    Manual scan:

    Open CMD as administrator, navigate to the csia.exe

    csia -c -d "c:\temp\svm_scan.log" -v -t 3

    Please open a support case and attach the svm_scan.log

    Hope this helps.

    Kind regards,

    James

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