MarkWalther asked a question.
Getting a value from SNOW to ServiceNow.
I have a couple reports I created to display the Product Version for Microsoft Windows 10 Pro and Enterprise. For example: the one that shows 1909 or 22H2, etc.
I am trying to figure out how to get this that Product Version (file) value added to the SNOW to ServiceNow aggregation. There is a field in the computers table on the ServiceNow side for this value. I just need to figure out how to get it over there on the daily aggregations.
Thanks,
We did pretty much the same thing:
Add a Custom Field and have that data put in it.
Adjust the Snow Connector to send over the Custom Fields.
And adjust the Transform to update the data from your Custom Field in to the ServiceNow field.
Enjoy.
Yeah, I thought of that, but wanted something a little more automated. The reason is that IT Management wants this reported weekly to track the Windows 10/11 updates. Meaning which PC's are still on 1909 versus 22H3.
I don't want to have to manually import this data weekly to keep ServiceNow updated.