Software Uninstallation using Snow AP SLM reharvest task

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AshishP asked a question.

March 16, 2022 at 1:33 PM

Software Uninstallation using Snow AP SLM reharvest task

Hi Folks,

I have a doubt regarding software uninstallation using the Snow AP SLM reharvest task.

How can we confirm that the Snow AP is uninstalling the application? As I observed that it is removing username/hostname from security groups. It is not uninstalling software from Control Panel\Programs\Programs and Features. We have created this security group to install and uninstall applications from the software center.

We have received the "Remove object from group" script through the Automation book. This is the only script available for uninstallation.

Do we need to write another script to uninstall the software from Control Panel\Programs\Programs and Features?

Top Rated Answers

Community Manager (Flexera Software)
4 years ago
Hi,

The out-of-the-box re-harvest only removes a computer or user from the specified AD group. We then assume that your SCCM is setup to act on this action. This can be achieved by setting up a query based collection in SCCM. Now, I am in no way an SCCM expert and really cannot help with that. You should probably talk to your team responsible for deployments.

Some customers do not have query based collections, instead they have specified specific uninstall collections instead - meaning that they have to modify the out-of-the-box behavior.

So, it's a bit hard to give a straight answer because it depends on your current setup.

I did find a document that describes the query based sccm approach
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All Answers

Community Manager (Flexera Software)
4 years ago
Hi!

AP is not responsible for the actual uninstall. AP removes the object from the AD group. You have to setup your SCCM (or other deployment tool you use) to act on that removal. This probably includes building an uninstall package for example.

Hope that clears things up for you!

//Joakim
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- AshishP
  4 years ago
  Hi Joakim @Joakim_locked Johansson(Retired),
  
  Do we need to write a new script for this functionality? As we are using SCCM to remove applications from endpoint devices.
  
  Do we have any documents or articles for the same?
  
  Regards,
  Ashish
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  - Community Manager (Flexera Software)
    4 years ago
    Hi,
    
    The out-of-the-box re-harvest only removes a computer or user from the specified AD group. We then assume that your SCCM is setup to act on this action. This can be achieved by setting up a query based collection in SCCM. Now, I am in no way an SCCM expert and really cannot help with that. You should probably talk to your team responsible for deployments.
    
    Some customers do not have query based collections, instead they have specified specific uninstall collections instead - meaning that they have to modify the out-of-the-box behavior.
    
    So, it's a bit hard to give a straight answer because it depends on your current setup.
    
    I did find a document that describes the query based sccm approach
    Expand Post
    Unknown file type
    The file is no longer available.
    Selected as Best
  - AxelLa
    4 years ago
    Hi Ashish,
    
    from the AP perspective, this is handled in the same way as installing applications through AP.
    AP adds an object to a group, SCCM does the installation.
    So there should be minimal additional effort in AP.
    
    The point is, that SCCM often is not configured to uninstall software. At least, in many customer environment I have seen.
    
    Kind regards,
    Axel
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Software Uninstallation using Snow AP SLM reharvest task