Loading
Query on Snow and ServiceNow integration - Is it a push from Snow or a pull from ServiceNow?

We have integrated Snow and ServiceNow for CMDB population in ServiceNow.

 

  1. Is it a push from Snow or a pull from ServiceNow.
  2. Will the entire computer data flow to ServiceNow or is there any filter conditions for the data flow? Ex - If there are 1000 computers in Snow, will all the 1000 computers data flow to ServiceNow on daily basis?

  • You can find lots of info about the connector here

     

    It is a push from Snow to ServiceNow. For each aggregation the SIM will collate the data from Snow based on a Last Aggregation Date. So first run, it will be all the data, then subsequent loads will only be changes made since that last aggregation.

     

    Expand Post
    Selected as Best
  • You can find lots of info about the connector here

     

    It is a push from Snow to ServiceNow. For each aggregation the SIM will collate the data from Snow based on a Last Aggregation Date. So first run, it will be all the data, then subsequent loads will only be changes made since that last aggregation.

     

    Expand Post
    Selected as Best
  • Hi @Colin Hardie​ What confused me is, in ServiceNow guided set up, I see a scheduled import job configuration, which I thought its a pull from ServiceNow. Do you know what is the use of this job then?

    image

    • The SIM is basically loading data via CSV files to a drop location for ServiceNow to then pick up and process. I would guess that this scheduled job is there to monitor the drop location and process the incoming data.

       

      It's possible to review these incoming files (attachments) prior to them being processed...

       

      attachments

      Expand Post

Related  Product Forums


                     → Flexera One



                      → Snow Atlas



                      → FlexNet Manager



                      → Snow License Manager



                       → App Broker


       Need help finding an answer?


        Ask a Question →


Loading
Query on Snow and ServiceNow integration - Is it a push from Snow or a pull from ServiceNow?