ZakiYoussef asked a question.
Hi Team,
Snow agent installed on system but can't send data to inventory server, using port 443 and the port is enabled to the server but can't access the inventory web page from the target system, how I can TS this issue? please find the below log : -
2020-11-30T12:31:15+03:00; WARNING; snowagent; http\configmessagehandler.cpp; Client::ConfigMessageHandler::SendToEndpoint; A http send error occured with endpoint https://snow.****:443. HTTP send error.: The operation timed out
2020-11-30T12:31:15+03:00; Verbose; snowagent; http\endpointhandler.cpp; Client::EndPointHandler::TrySendToKnownEndPoints; Endpoint is unreachable
2020-11-30T12:31:15+03:00; ERROR; snowagent; message_loop\messageloop.cpp; Client::MessageLoop::Handshake; Handshake failed. Cannot connect to server. No endpoint can establish a connection to the server.
2020-11-30T12:31:15+03:00; Verbose; snowagent; command_line\commandlinerunner.cpp; Client::CommandLineRunner::Run; self-test based on handshake failed
2020-11-30T12:3
If you cannot browse to the https://snow.xxx address in Chrome/Edge then it suggests either a firewall is blocking it or the port is not actually listening.
On the INV server use in Dos a netstat -a command and look to see if the server has port 443 open and in a listening state.
Also confirm no other software on the server is listening on 443 as well.
also check that the correct certificate is being used on the inventory server... if you can browse to the inventory server page check that the padlock is ok... sometimes I've found that the certificate has been renewed but not linked to the inventory server..... search for netsh http show sslcert in the snowglobe for more info