Loading
Error Office 365 connector

Hi:

 

I´m trying to configure de Office 365 connector but I receive this error

 

2020-01-17 21:12:04,167 [13] ERROR SnowSoftware.SIM.Common.Api.ApiClient - Http Response Forbidden suggests error, throwing with content for upstream handling

2020-01-17 21:12:04,183 [1] ERROR SnowSoftware.ExternalDataProvider.Providers.Office365.Office365InventoryProvider - Did not get a 200-range response

ApiClient received an HTTP Error Code and the following response body: 

{

 "error": {

  "code": "Authorization_RequestDenied",

  "message": "Insufficient privileges to complete the operation.",

  "innerError": {

   "date": "2020-09-18T02:12:12",

   "request-id": "178b3083-0163-4733-ba0f-58aa56087854",

   "client-request-id": "178b3083-0163-4733-ba0f-58aa56087854"

 

Somebody have some ideas?


  • Hi Pablo,

    I think you need to check the API permissions in Azure AD.

    There was a change introduced in SIM versions 5.21 which now uses Graph API to collect Office365 data.

    The latest user guide is here - https://community.flexera.com/s/article/UserGuideMicrosoftOffice365Connector

    The setup of the API permissions is a bit tricky.

    I have attached a screenshot of the API permissions - you need to make sure you have 4 Application permissions and 1 Delegated

     

     

    Expand Post
    • Unknown file type
      The file is no longer available.
    Selected as Best
  • Hi Pablo,

    I think you need to check the API permissions in Azure AD.

    There was a change introduced in SIM versions 5.21 which now uses Graph API to collect Office365 data.

    The latest user guide is here - https://community.flexera.com/s/article/UserGuideMicrosoftOffice365Connector

    The setup of the API permissions is a bit tricky.

    I have attached a screenshot of the API permissions - you need to make sure you have 4 Application permissions and 1 Delegated

     

     

    Expand Post
    • Unknown file type
      The file is no longer available.
    Selected as Best
    • Thanks Tom, I had the correct permissions but all was assigned to delegate and not to application, so I correct that issue and it´s working now. Thanks a lot

      • Hey Pablo,

        Glad to hear it worked for you. I have had that issue a few times which is why I created the screenshot to remind me what it should look like :)

         

        Tom

        Expand Post
      • I've seen this on lots of customers too so your screenshot is just what I need to help them solve this one as well. Seems following the document can be troublesome for some.

Related  Product Forums


                     → Flexera One



                      → Snow Atlas



                      → FlexNet Manager



                      → Snow License Manager



                       → App Broker


       Need help finding an answer?


        Ask a Question →


Loading
Error Office 365 connector