Attila asked a question.
Inventory server security error
Hi All,
snow agent 6.3.0 installed on win server2012 R2. Manual cli scan and report sending working fine, but auto scheduled sending failed with "security error occurred".
Auto:
2020-01-30T09:52:04+01:00; Trace; snowagent; message_loop\messageloop.cpp; Client::MessageLoop::Handshake; Handshake started...
2020-01-30T09:52:06+01:00; Verbose; snowagent; http\endpointhandler.cpp; Client::EndPointHandler::SendToFirstAvailableEndPoint; No last known good end point yet
2020-01-30T09:52:06+01:00; Trace; snowagent; win32\winhttpmessagehandler.cpp; `anonymous-namespace'::WinHttpMessageHandler::Send; Sending
2020-01-30T09:52:06+01:00; Verbose; snowagent; win32\winhttpmessagehandler.cpp; `anonymous-namespace'::WinHttpMessageHandler::Send; Contacting server 'https://server1.company.hu./api/client/hello'.
2020-01-30T09:52:06+01:00; WARNING; snowagent; http\configmessagehandler.cpp; Client::ConfigMessageHandler::SendToEndpoint; A http send error occured with endpoint https://server1.company.hu. HTTP send error.: A security error occurred
2020-01-30T09:52:06+01:00; Verbose; snowagent; http\endpointhandler.cpp; Client::EndPointHandler::TrySendToKnownEndPoints; Endpoint is unreachable
2020-01-30T09:52:06+01:00; ERROR; snowagent; message_loop\messageloop.cpp; Client::MessageLoop::Handshake; Handshake failed. Cannot connect to server. No endpoint can establish a connection to the server.
2020-01-30T09:52:06+01:00; Trace; snowagent; win32\bootconfig.cpp; snow::BootConfig::handler; Message loop, using poll_interval '21600' & poll_variance '300', next run scheduled to: 2020-01-30T14:54:42Z
Manual:
2020-01-30T10:01:37+01:00; Verbose; snowagent; http\endpointhandler.cpp; Client::EndPointHandler::SendToFirstAvailableEndPoint; Last known good end point is: https://server1.company.hu.
2020-01-30T10:01:37+01:00; Trace; snowagent; win32\winhttpmessagehandler.cpp; `anonymous-namespace'::WinHttpMessageHandler::Send; Sending
2020-01-30T10:01:37+01:00; Verbose; snowagent; win32\winhttpmessagehandler.cpp; `anonymous-namespace'::WinHttpMessageHandler::Send; Contacting server 'https://server1.company.hu/api/receiver/receive'.
2020-01-30T10:01:37+01:00; Verbose; snowagent; http\endpointhandler.cpp; Client::EndPointHandler::SendToFirstAvailableEndPoint; Endpoint (using last known good endpoint) response is valid
2020-01-30T10:01:37+01:00; Info; snowagent; message_loop\messageloop.cpp; Client::MessageLoop::Send; Sent scan result 'result-000001580373849-142719447990272.snowpack' to server.
2020-01-30T10:01:41+01:00; Verbose; snowagent; process\processmanager.cpp; snow::win32::ProcessManager::handle; Process 3844 exited.
The inventory server URL access from browser ok, got back the master server instance message.
Please advice, thanks,
Attila
