Sam90 asked a question.
Snow Inventoried Computers Deletion
Hi All,
We have deleted few of the computers from Snow Inventory and then started the data update job manually.
We can see the computers and users deleted from SLM. But can still see the inventoried applications present in SLM. Why these applications were not deleted and how to delete them manually ?
should inventory job deletions sync with SLM ?
When a computer gets deleted from SLM, it gets added to a table in the DB that marks it for deletion in INV during the next DUJ.
So, as PeteS says, is there any instance/user detected in SLM? An app will show in the list if there are licenses recorded against it.
I am more interested in the process vice versa - if I delete them from Inventory through SMCC, would there be a process to delete them in SLM? What if Application is detected?
When you delete a computer in Snow Inventory, that will not remove the computer from Snow License Manager. You always have to delete/archive the computer in Snow License Manager, this process then will automatically delete the computer in Snow Inventory like Samuel already mentioned.
Only when a computer appeard in Snow Inventory today and you directly remove it before DUJ it will not be uploaded to SLM. But when it already appeared in SLM, you need to remove it in SLM.
If you delete a computer from Inventory, it will not be deleted in SLM, it will just wait in INV for a new snowpack file from that device. If no snowpack arrives after a set number of days (setting in the SLM SMACC), SLM will quarantine and then delete this computer (if the quarantine management is properly set)
In other words, if you want to delete a computer from the system, it has to be done from SLM, not from Inventory
thanks! that's the answer I was looking for :) Unfortunately the bulk archive/delete from the SLM WEB UI doesn't work properly. We are investigating what is the issue. In the meanwhile can you let me know if the use of the SLM DB stored Procedure dbo.ComputerDelete is the same as clicking delete button on the SLM Web UI?
Yes, it is, we have been using that in the past, it works perfectly.
This SP takes a "@DeleteDirect" argument as BIT, I can't remember what we set it to but you can probably run a SQL trace to find out.
Beware to set the correct CID!