Zero Footprint don't show "last used"

8 years ago

Hi Simon, if you use a standard Snow Inventory Agent with metering enabled, a Windows Service will keep running and track all usage of applications. This data is stored on the client and packed/sent to the Snow Inventory Server with the next scheduled scan process. For customers, that don't want to install an agent on their machines, we have created the Zero Footprint Agent. This agent runs without installation and is therefore missing the described background service to track usage. So it is totally normal, that the Zero Footprint Agent is missing "last used" data. If you need more information about the Zero Footprint Agent, please have a look at the User Guide . If you have any other questions, please don't hesitate to ask. /marcel

Expand Post

Community Manager (Flexera Software)
8 years ago
Hi Simon, if you use a standard Snow Inventory Agent with metering enabled, a Windows Service will keep running and track all usage of applications. This data is stored on the client and packed/sent to the Snow Inventory Server with the next scheduled scan process. For customers, that don't want to install an agent on their machines, we have created the Zero Footprint Agent. This agent runs without installation and is therefore missing the described background service to track usage. So it is totally normal, that the Zero Footprint Agent is missing "last used" data. If you need more information about the Zero Footprint Agent, please have a look at the User Guide . If you have any other questions, please don't hesitate to ask. /marcel
Expand Post
- SimonB
  8 years ago
  Hello Marcel, sorry for stealing your time. I've just used the search with unnecessary keywords. Found the needed info right in the first passage. Regards Simon
  Expand Post
  - Community Manager (Flexera Software)
    8 years ago
    Hi Simon, so worries stealing my time! I'm always pleased to help Keep asking! /marcel
    Expand Post

Related Product Forums