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Björn asked a question.

April 26, 2018 at 7:00 AM
Why cant i change the computer status on some?
Hello, i was wondering why i can not change the status of some computers in "single computer edit mode" with SLM Version 8.3  Build 6674 . It is possible to archive them and do multiple computer editing of same, but not as single computer. Can someone advise what the reason for this could be? BW Björn
  • 7 answers
  • 174 views

  • Morgado

    I 've the same issue. Any idea why this is happening? Not sure of it helps but I've identified several VMs that I can't change the status. Thanks.

    • Community Manager (Flexera Software)

      Good afternoon Gonçalo, as I see you're replying to a quite old thread, I was wondering if you're referring still to the same SLM version or happens also on a more recent one. thanks Best regards Ester Memoli Customer Success Manager EMEA Snow Software srl - Milano - Italia Welcome to Snow! Discover more here:   

        • Morgado

          Version 8.3 Revision 07 Build 6968 , to be more precise.

          • Community Manager (Flexera Software)

            Hello! I would say that it has other VMs linked to it, so the status cannot be changed and is greyed out. Do you confirm this is the case? Best regards Ester Memoli Customer Success Manager EMEA Snow Software srl - Milano - Italia Welcome to Snow! Discover more here:   
            Expand Post

          • Community Manager (Flexera Software)

            Hello! I would say that it has other VMs linked to it, so the status cannot be changed and is greyed out. Do you confirm this is the case? Best regards Ester Memoli Customer Success Manager EMEA Snow Software srl - Milano - Italia Welcome to Snow! Discover more here:   
            Expand Post

  • Bhagwat

    Hi all, I am also facing the same kind of issue, please refer below screen shot as same device is appearing multiple times with different status and different last scan date..although rest everything e.g. Org, IP-address, model , MFR are same. This is not happening with every device but few are there.  I am using SLM Version 8.3 Revision 02   Build 6757 and SNOW Inventory 5.4.0 This issue is appearing with other OS as well e.g. AIX , windows. Usually when a device change the status, it actually overwrites the old status but should not appear multiple times. Please help me out to resolve this issue.
    Expand Post

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Why cant i change the computer status on some?