Snow Inventory Incoming Data goes in ERROR folder

john.vinson asked a question.

March 2, 2018 at 8:00 AM

After an update to Snow to correct an error with VM duplications - the Snow Inventory Incoming Data just goes into an ERROR folder - noticed this was an issue when I went from 3600 machines to 2947 over the last 5 months. LOL.

I do have a support case open, however wondered if anyone had this experience.

The local clients are collecting data and it seems to occur with new devices as machines already in Snow still report in, however I can not confirm if the data is truly up to date.

Server 2008R2

Hosted on our servers internally

Thanks

john.vinson
9 years ago
After digging through log did find this: 2018-03-02 14:05:33 Error: The Snow Inventory license key has reached its maximum unit level [72]. No new clients will be permitted. 2018-03-02 14:05:33 Error: Invalid data: Client id or scan id not returned from database 2018-03-02 14:12:35 Error: The Snow Inventory license key has reached its maximum unit level [72]. No new clients will be permitted. Key is good for 3900 units which we never surpassed - SRM 7.0 Enterprise Edition
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- Oliver Berger (Flexera Software)
  9 years ago
  Hi John, the [72] is the number of licenses, SI thinks you are allowed to use. Get in touch with the Snow Support to get this fixed. Best Oliver
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