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hbackus asked a question.

July 5, 2019 at 7:00 AM
Snow Agent - error - not Win32 app

I installed Snow Inventory Agent 6.0.2_x86 on Windows 2003 Server Service Pack 2 v.5583. The service is set to run Automatically but does not start. Starting the service manually a pop-up says this is not a Win32 app. Could it be I need an older version of the agent or has someone seen this error before and knows a workaround?

  • 6 answers
  • 78 views

  • Community Manager (Flexera Software)

    Hello Howard, I think this KB article works for your question:  Snow Agent 5.3.0 with Win Server 2003 (and older OS's) resulting in crash   For system requirements please check:  System Requirements   (page 35) I hope this helps Cheers,   Ester Memoli   Customer Success Manager EMEA   Snow Software srl - Milano - Italia   Are you a SLM user and are willing to answer to a short survey about it?   

    • hbackus

      Thanks for the quick response. I'll check it out.

  • TL800271

    Hi Howard, Just confirming that you need to use a 5.2.4 agent or earlier with Windows 2003. Tom

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Snow Agent - error - not Win32 app