Certification of Snow for ServiceNow ITSM Connectors – Australia Release

We are excited to announce that the Snow for ServiceNow CMDB and Catalog connectors have been successfully certified for the latest ServiceNow Australia release.

Both applications are now available for download on the ServiceNow App Store and are fully compatible with the Australia release, enabling a seamless and fully supported integration experience.

What this means for you

• Continued alignment with the latest ServiceNow platform updates
• Ongoing compatibility and support for your integration use cases
• Confidence in using certified, production-ready applications

Important note

For customers and partners already using these integration connectors, no action is required. This certification does not introduce any changes or require updates to:

• Existing Snow for ServiceNow CMDB and Catalog applications
• Associated connectors configured in Snow Integration Manager. However, it is recommended to be on the latest version of Snow Integration Manager to benefit from the latest updates and patches

Release Notification on SAM Core - Snow Atlas: Updated licensing compliance for VMware vSphere

To align with the latest VMware subscription model introduced by Broadcom, Snow Atlas now includes enhanced compliance logic and reporting capabilities:

• Core-based licensing compliance: License compliance is now calculated based on the latest VMware subscription model, which requires a minimum of 16 cores per CPU.
• Updated License compliance summary report: The report now reflects the core-based licensing logic, ensuring accurate tracking and reporting of VMware entitlements.
• VMware bundle categorization: SAM on Snow Atlas now identifies and categorizes VMware bundles in accordance with the latest Broadcom licensing structure.

Why this matters:

Previously SAM core did not account for the minimum requirement of 16 cores per CPU when calculating license requirements for the VMware vSphere family. This could result in incorrect "over assignment" flags for servers that actually met the licensing threshold. With this enhancement, compliance calculations now correctly apply the per-CPU minimum, giving you an accurate license position.

Quality:

This release has been validated through:

• VMware licensing logic: The updated VMware vSphere licensing rules (covering VVF, VVS, VCF, and associated bundles ) have been validated through manual functional testing to ensure that compliance calculations correctly reflect the new per-CPU core-based minimum requirements.
• Compliance reporting: The License compliance summary report has been tested end-to-end to confirm it accurately reflects the updated licensing rules.

Release info:

·       Release date: June 22, 2026

·       Product domain: SAM on Snow Atlas

·       Release availability: GA

·       Product documentation: VMware vSphere 8.0 Enterprise Plus | Snow Atlas Documentation

🌟 What’s New: Report Export Service & SharePoint Integration 

We’ve introduced several improvements to make exporting data from Snow Atlas faster, more reliable, and easier to integrate into your workflows. 

🚀 New Report Export Service 

A modernized export engine now powers all report downloads, delivering: 

• More stable exports for large datasets 
• Asynchronous processing for improved performance 
• Clearer status updates and notifications 

This new service is the foundation for future enhancements in scheduled exports and additional export destinations. 

📤 Export Directly to SharePoint 

You can now send report exports straight to a SharePoint document library. This enables: 

• Automated distribution via Microsoft 365 workflows 
• Centralized storage for reporting outputs 
• Reduced manual steps for teams using SharePoint daily 
• Reports delivered in their original file format in SharePoint 

⚠️ Export Size Limitation 

To ensure consistent performance, exports currently support up to 1,000,000 rows. We’ll continue to evaluate this threshold as usage grows.

🧪 Quality You Can Trust 

This release has been validated through: 

• Automated testing of code and product from the smallest granular functionality to the end‑to‑end use cases 
• Testing performance of reports both in terms of reliability and speed to export up to the 1M‑row limit 
• Security and compliance checks 
• Real‑world scenario testing, including SharePoint connectivity and failure‑mode handling
• Early Access program with a subset of customers, and addressing the feedback

📄 Relevant product documentation update 

• SharePoint sites | Snow Atlas Documentation 
• Reports | Snow Atlas Documentation 

Pre-release notification: Edit of multiple agreements (standard fields) in SAM on Snow Atlas

Release summary:

We are excited to introduce Edit of multiple agreements (standard fields) in SAM on Snow Atlas. This enhancement enables you to update multiple agreements in a single operation, directly from the Agreements list, eliminating repetitive manual updates and reducing reliance on APIs or technical support.

·       Release date: June 18, 2026

·       Product domain: SAM on Snow Atlas

·       Release availability: Early Access (EA)

What is included?

• Multi-editing capability: Select and update up to 1,000 agreements of the same type in one action.
• Standard field updates: Modify key agreement attributes across multiple records simultaneously.
• Smart field behavior: Fields with identical values are pre-filled, while differing values remain empty for selective updates.
• In-app experience: Perform all updates directly from the Agreements list without APIs, imports or external tools.
• Permission consistency: Uses existing edit permissions with no additional configuration required.

Why it matters?

• Removes repetitive work: Eliminates the need to update agreements one by one.
• Saves significant time: Multi-editing that previously took time can now be completed in seconds.
• Improves data consistency: Apply changes across multiple agreements simultaneously, reducing the risk of errors.
• Reduces technical dependency: Enables users to perform multi-editing without relying on APIs, imports, or technical teams.
• Frees up time for strategic work: Allows teams to focus on higher-value activities such as compliance, optimization, and vendor management.

Note

• Support for editing custom fields on agreements is currently in development and will be delivered in a future iteration.
• Our teams are actively working on expanding this capability as part of ongoing improvements to multi-editing.

Official release of Snow Integration Manager 26.2.0

We are pleased to announce the release of Snow Integration Manager 26.2.0

This release includes:

• Red Hat Enterprise Virtualization connector: Added SaveRawData diagnostic capability
• VMware vSphere connector: Added SaveRawData diagnostic capability
• File-based discovery connector: Fixed incorrect IP address formatting issue under certain regional settings
• BMC Helix ITSM connector: Fixed duplicate CI record creation in CMDB
• Microsoft SCCM connector: Improved UI usability for low-resolution screens
• Red Hat Enterprise Virtualization connector: Fixed IP address parsing for hosts and VMs
• Red Hat OpenShift connector: Fixed inventory file creation failure after aggregation
• Red Hat OpenShift connector: Improved handling of null/invalid datetime values during API processing
• Nutanix Acropolis connector: Improved handling of assigned and learned IP addresses
• HPUD connector: Fixed duplicate matching records caused by identical versionid entries

Customer Impact:

New Features (SaveRawData – RHEV & vSphere)

• The addition of the SaveRawData capability enables customers to capture raw API responses locally, providing greater transparency into source data and facilitating easier validation against connector output. This enhances troubleshooting efficiency, reduces reliance on extended support cycles, and enables faster diagnosis and resolution of connector-related issues.

File-based Discovery (IP Formatting)

• IP address values are now processed independently of system regional settings, ensuring consistent and accurate formatting across environments and eliminating discrepancies caused by locale-specific formatting differences in discovery data imports.

BMC Helix ITSM Connector (Duplicate CIs)

• Improved validation logic ensures that existing configuration items are correctly updated rather than duplicated, resulting in more accurate CMDB data and improved data reliability for downstream ITSM processes.

Microsoft SCCM Connector (UI Issue)

• User interface adjustments ensure that configuration form buttons remain visible even on lower screen resolutions, improving usability and accessibility for users operating in constrained display environments.

Red Hat Enterprise Virtualization Connector (IP Parsing)

• Enhanced IP address parsing ensures that host and virtual machine IP addresses are accurately captured from API responses, improving inventory completeness, licensing accuracy, and datacenter hierarchy representation.

Red Hat OpenShift Connector (Inventory Data Creation Failure)

• Resolution of the internal encryption issue ensures that inventory files are successfully generated after data aggregation, enabling reliable Snowpack creation and uninterrupted downstream processing.

Red Hat OpenShift Connector (Datetime Handling)

• Improved handling of null and malformed datetime values increases connector stability, reducing failures during test connection and data collection and enabling more consistent OpenShift data ingestion.

Nutanix Acropolis Connector (IP Data Completeness)

• Support for both assigned and learned IP addresses ensures more complete and accurate inventory data collection from Nutanix environments, improving data quality and visibility.

HPUD Connector (Duplicate Matching Records)

• Corrected mapping logic ensures that only a single valid record is matched when processing entries with identical versionid values, eliminating duplicate matching errors and improving overall data consistency and integrity.

Release information

Product: Snow Integration Manager

Release Tier: Minor Release

Release Version: 26.2.0

Release Date: 10 June 2026

Release Availability: GA

Release Notes: Release Notes

Product Documentation: SIM Documentation, ITSM Documentation

Distribution method: Installer available for downloads here

Official release of Snow Inventory Agent for Windows 26.1.1

We are pleased to announce the release of the Snow Inventory Agent for Windows 26.1.1.

Release Date: 2026-06-10

This release includes:

• Java_Home detection with environment variables
• Legacy webmetering deprecation
• Removal of 32 bit installer
• Performance improvements for Oracle scanners
• Fix for folder transversal when the name overlap
• Web Metering Improvements
• Third-party libraries updated

Customer Impact:

• It is now possible to use environment variables in the env.java_home system setting.
• The feature"legacy_webmetering" used by the agent to collect SaaS application usage before the introduction of the browser extensions, has been deprecated.
• The system setting <Setting key="legacy_webmetering.is_enabled" value="true"/> will no longer have any effect from this version of the agent and onwards.
• From this release onwards, no 32 bit versions of the agent will be provided.
• CPU usage and scan times have been reduced when collecting Oracle inventory data, helping minimize impact during full filesystem scans (for example, C:\* or /*).
• Corrected an issue where the agent would discard entries in the include criteria if the name of the folder contained the name of another folder entry.
• Example: In a situation where the agent is supposed to scan C:\temp and C:\temp2, the agent would discard C:\temp2, as its name was partially contained in the previous C:\temp entry.
• The web metering module now runs as an independent service (SnowWebMetering). This controls a local read-only API used for the extension communication.
• This enhancement brings extended privacy and security to web metering, by only writing to disk information that has already been matched against either the Allow List or Crules file, and brings back the support to Apple Safari browser.
• New troubleshooting commands are included in this release, facilitating support of this feature.
• NOTE: This new web metering version requires the use of the new Flexera Web Metering browser extension. Previous versions of the Snow Web Application Metering extensions will not work.
• The curl, libxml2, zlib, nemtrif/utfcpp, openssl, repo, cryptopp and sqlite3 third-party libraries used by the agent have been updated for increased security

Product Documentation: Agent Documentation

Please find more about the content of this release in the Release Notes.

Official release of Snow Inventory Agent for Linux 26.1.1

We are pleased to announce the release of the Snow Inventory Agent for Linux 26.1.1.

Release Date: 2026-06-10

This release includes:

• Cloud Instance Id     
• Java_Home detection with environment variables
• Binary security enhancement
• Agent Unique ID Improvements
• Removal of 32 bit installer
• Fix HTTP headers content type
• Performance improvements for Oracle scanners
• Command elevation improvements
• Fix for folder transversal when the name overlap
• Third-party libraries updated

Customer Impact:

• The agent now adds the Cloud Instance Id as part of the main inventory in the snowpack.
• It is now included under the <SystemIdentifier> tag inside the inv3x.xml file.
• It is now possible to use environment variables in the env.java_home system setting.
• The agent security has been enhanced by enabling additional binary hardening protections.
• The agent now collects the MachineID property, which is generated by the operating system during installation. This should improve the unique id generation, preventing different computers from merging into a single one.
• From this release onwards, no 32 bit versions of the agent will be provided.
• The agent now set its HTTP headers to content-type: "application/octet-stream".
• This improvement fixes communication issues when Web Application Firewall (WAF) is in use.
• CPU usage and scan times have been reduced when collecting Oracle inventory data, helping minimize impact during full filesystem scans (for example, C:\* or /*).
• Corrected an issue where the agent would discard entries in the include criteria if the name of the folder contained the name of another folder entry.
• Example: In a situation where the agent is supposed to scan C:\temp and C:\temp2, the agent would discard C:\temp2, as its name was partially contained in the previous C:\temp entry.
• The agent has been enhanced to read sudo permissions with (ALL : ALL) NOPASSWD. Previously, it was limited to (ALL) NOPASSWD and (root) NOPASSWD.
• The curl, libxml2, zlib, nemtrif/utfcpp, openssl, repo, cryptopp and sqlite3 third-party libraries used by the agent have been updated for increased security

Product Documentation: Agent Documentation

Please find more about the content of this release in the Release Notes.

Official release of Snow Inventory Agent for macOS 26.1.1

We are pleased to announce the release of the Snow Inventory Agent for macOS 26.1.1.

Release Date: 2026-06-10

This release includes:

• Java_Home detection with environment variables
• Binary security enhancement
• Web Metering Improvements
• Fix HTTP headers content type
• Performance improvements for Oracle scanners
• Command elevation improvements
• Fix for folder transversal when the name overlap
• Fix for SwidTag collection
• Third-party libraries updated

Customer Impact:

• It is now possible to use environment variables in the env.java_home system setting.
• The agent has been improved to prevent library injection.
• The web metering module now runs as an independent service (SnowWebMetering). This controls a local read-only API used for the extension communication.
• This enhancement brings extended privacy and security to web metering, by only writing to disk information that has already been matched against either the Allow List or Crules file, and brings back the support to Apple Safari browser.
• New troubleshooting commands are included in this release, facilitating support of this feature.
• NOTE: This new web metering version requires the use of the new Flexera Web Metering browser extension. Previous versions of the Snow Web Application Metering extensions will not work.
• The agent now set its HTTP headers to content-type: "application/octet-stream".
• This improvement fixes communication issues when Web Application Firewall (WAF) is in use.
• CPU usage and scan times have been reduced when collecting Oracle inventory data, helping minimize impact during full filesystem scans (for example, C:\* or /*).
• Corrected an issue where the agent would discard entries in the include criteria if the name of the folder contained the name of another folder entry.
• Example: In a situation where the agent is supposed to scan C:\temp and C:\temp2, the agent would discard C:\temp2, as its name was partially contained in the previous C:\temp entry.
• The agent has been enhanced to read sudo permissions with (ALL : ALL) NOPASSWD. Previously, it was limited to (ALL) NOPASSWD and (root) NOPASSWD.
• The agent now correctly collects swidtags found in the include paths.
• The curl, libxml2, zlib, nemtrif/utfcpp, openssl, repo, cryptopp and sqlite3 third-party libraries used by the agent have been updated for increased security

Product Documentation: Agent Documentation 

Please find more about the content of this release in the Release Notes.