Pre-Release notification on SAM Core - Snow Atlas: Support for importing Excel files (xlsx)

Release information: You can now import asset data using Excel (.xlsx) files in addition to CSV when importing changes to your assets in SAM Core. This removes the need to convert spreadsheets before importing, letting you work with the file format you already use.

What problem are we solving? SAM Core previously only accepted CSV files for asset imports. Customers who maintained business processes built around Excel spreadsheets had to convert their files before every import - a manual step that added friction and increased the risk of errors. Excel import was supported in the previous version of the product, making this a regression for customers who migrated to Snow Atlas.

Summary Info

• Release Domain: SAM on Atlas - Asset Imports
• Release Tier: Minor Release
• Release Availability: GA
• Release Date: 8 June 2026

Before Scenario

• Asset imports only accepted CSV file format.
• Customers with Excel-based business processes had to manually convert files to CSV before importing.
• Workflows that previously worked with xlsx imports in the legacy product required rework after migrating to Snow Atlas.

Negative Consequences

• Additional manual steps required for every import cycle for customers using Excel.
• Increased risk of data errors introduced during file conversion.
• Business processes built on Excel imports had to be changed following migration to Snow Atlas.

After Scenario - Key Enhancements

• Excel Import Support: Asset imports now accept .xlsx files across all supported asset types, including Computers, Users, and Agreements.
• No change to existing CSV imports: All existing CSV-based import workflows continue to function as before.
• Updated UI: The import interface now clearly communicates that both CSV and Excel file formats are supported.

Positive Business Outcomes

• Reduced friction for SAM Managers who maintain import workflows using Excel.
• Eliminated need for manual file conversion prior to import, reducing processing time and error risk.
• Restored parity with legacy import behaviour, supporting a smoother transition to Snow Atlas for migrating customers.