Agent installation issue in RHEL 7 OS 64bit
We are installing Flexnet inventory agent RPM package 15.0 X86 64bit in RHEL 7 OS and getting the below error.
warning: managesoft-15.0.0-1.x86_64.rpm: Header V3 DSA/SHA1 Signature, key ID 3eb44861: NOKEY
error: unpacking of archive failed: cpio: mkdir failed - No such file or directory
error: managesoft-15.0.0-1.x86_64: install failed
Applying custom configuration into config.ini
./flexnet_instlattion.sh: line 45: /opt/managesoft/bin/mgsconfig: No such file or directory
./flexnet_instlattion.sh: line 51: /opt/managesoft/bin/mgspolicy: No such file or directory
Tried using a new RPM file and the same issue in few servers. Any suggestions please
If you haven't tried this already, perhaps try running rpm with the "-vv" option to get debugging output to see if that helps to understand the cause of the error.
I agree with Chris' point here - I would ensure your permissions are root-level.
Additionally, are you using the installation command specified in the Gathering FlexNet Inventory Guide?
rpm --upgrade --oldpackage --verbose managesoft-[VERSION]-1.x86_64.rpm
I gathered this from the following page:
Kind regards and thanks,
To install Inventory Manager for managed devices log in to the client, open a shell window and run the appropriate install command (platform dependent) as a user with root privileges.
/usr/sbin/installp –aYF -d /var/tmp/managesoft.188.8.131.52.bff managesoft.rte
/usr/sbin/swinstall -s /var/tmp/managesoft-13.1.1.depot managesoft
▪ Linux X86:
rpm -i /var/tmp/managesoft-13.1.1-1.i386.rpm
▪ Linux X86_64:
rpm -i /var/tmp/managesoft-13.1.1-1.x86_64.rpm
any further suggestions on this and we are facing this issue on all the servers where a particular application is hosted and we are unable to install the agent.
What is the application that you've found installed on the problematic servers?
I wonder whether there is a problem with that application's RPM package that is causing a problem with the installation of other RPM packages.