
sarah.miley@trustage.com asked a question.
Can I remove users from IT Asset Accounts > All Accounts?
I want to remove some users who have left the company. I understand that I can go to User Management, select a user, and click the REMOVE button. However, there is also a user list under IT Asset Accounts. It looks like I can only Disable accounts there, not remove them. Why can't I remove users there?
Hi,
I think you need to open a support case. Even if you delete a user from the Flexera One User Management, the IT Asset Account will remain in IT Asset Accounts with status 'Enabled'.
@ChrisG (Flexera Software)​, do you have any other Idea?
BR
Max