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  1. What AI capabilities and real-world use cases are currently available in ITAM Flexera One, and has anyone successfully implemented them?

    HI ALL,

     

    We are currently exploring the AI capabilities within ITAM Flexera One and would like to understand the available use cases. At present, we are familiar with AI functionalities related to Purchases and Contracts, and we have also noticed the AI Agent feature for documentation search.

     

    However, we are interested in gaining a comprehensive understanding of all AI capabilities available in ITAM Flexera One. It would be helpful to know if any organizations or users have already started implementing AI features in their environments and can share their experiences or use cases.

     

    This insight will help us streamline operations for our Administrator and SAM teams, as well as improve overall efficiency for our customers.

     

    Regards,

    Ravi Ladhawala

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  2. ITAM and Flexera SaaS manager duplicate users

    We are pulling user information for ITAM from AD, but at the same time we have SaaS setup for Microsoft, Adobe etc. This is causing a larger number of duplicate user data as there are multiple users pulled in both through SaaS and AD for ITAM.

     

    I was wondering if there is a best practice to merge/ignore or do anything to avoid the duplicates in our reporting.

     

    Thank you!

     

    Martin Szabo

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    1 of 9
    • Addressing duplicate users in ITAM and Flexera SaaS Manager is crucial for optimizing resource allocation. Streamlining these processes not only improves efficiency but enhances overall data integrity across platforms.

       

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  3. New Features Added to IT Asset Management in January 2025

     

    Flexera One IT Asset Management January 2025 update includes the following new features and updates. 

    Note: For detailed information on these new features and updates, see the What's New in Flexera One / January 2025.

    New Features

     

    Ability to specify the cluster name in the Flexera Kubernetes Agent

    As Kubernetes does not have a native naming mechanism, the agent uses a variety of strategies to discover an appropriate name for the cluster; however, these strategies are not consistently reliable. This parameter allows you to directly assign a meaningful name to Kubernetes clusters. Note that this name is a display property, and the cluster is identified internally by a unique ID value.

     

    Support for Oracle Cloud Infrastructure (OCI) discovery by Flexera inventory agents

    Previously, IT Asset Management supported the three major cloud service providers (CSPs)—Azure, AWS, and GCP. If the FlexNet Inventory Agent is installed on a virtual system hosted with one of these CSPs. Now, OCI is also detected by the FlexNet inventory agent to identify VM’s running in the OCI public cloud. this information will be automatically fed into IT Asset Management.

    Important: This feature requires version 82 or later of InventorySettings.xml and version 16.0.1 or later of the FlexNet Inventory Agent.

     

    Addition of cluster information in inventory views and VM counts in Report Builder

    In this release, the inventory views and Report Builder have been enhanced to include cluster information and VM counts:

    • A new Cluster Name has been added to all the inventory views (such as Active Inventory, Ignored Inventory, Cloud Service Provider Inventory, and more) where the host name information is available. This column allows users to easily identify the cluster to which each host and VM belongs.
    • The Report Builder now displays the number of VMs per host and per cluster. These fields help users to automate and improve the process of license allocation based on VM density.

     

    FlexNet Beacon Now collects VMware vSAN inventory and recognized automatically

    Flexera FlexNet Beacon has been extended to collect VMware vSAN software information (a software-defined storage solution that is integrated directly into the ESXi hypervisor) and recognized as VMware inventory. You can find it as an application inventory record on the VMware Inventory page, along with all the relevant properties collected about how it is licensed, such as CapacityKeys assignedEvaluation, and more.

    Note: To collect the necessary vSAN information, FlexNet Beacon or ESXQuery tool version 23.1.0 or later (released with IT Asset Management version 2024 R2.1) is required.

     

    Improvements to the IT Asset Management license page

    The IT Asset Management License page displays the details of your IT Asset Management license. The Licensed products section on this page has been improved to provide clearer information and offer additional data about containers.

    • The numbers of licensed devices are now categorized into Client licenses and Server licenses. Each category includes number of licensed devices, active devices, and available licenses.
    • A new count Avg. active containers (90 days) is provided showing the average number of active containers over the past 90 days, together with the number of server licenses consumed by the active containers. Every 10 containers consume one server license. You can also view a chart displaying the daily active container counts over the past 90 days.

     

    Changes from Previous Releases

     

    Changes to supported compatibility with other products

    The following operating system versions have been added to the list of supported operating systems on FlexNet inventory agent:

    • Fedora Linux 41
    • Ubuntu 24.10
    • Windows Server 2025

    The following product versions have been added to the compatibility list of IT Asset Management with other products:

    • BMC Discovery (previously ADDM) 24.3
    • Citrix Virtual Apps server (previously XenApp server) 7.2407
    • Citrix Virtual Desktops (previously Citrix XenDesktop) 7.2407
    • EdgeSight for Citrix Virtual Apps (previously XenApp EdgeSight) 7.2407
    • IBM License Metric Tool (ILMT) or HCL BigFix Inventory on IBM DB2 9.2.37
    • IBM License Metric Tool (ILMT) or HCL BigFix Inventory on Microsoft SQL Server 9.2.37
    • OpenText Universal Discovery 24.4HCL BigFix Inventory 9.2.33 on Microsoft SQL Server

     

    We love to hear about your experiences, so let us know how things go with these updates by posting a comment here or in the Flexera One forum  Of course, the friendly Flexera Support team is also always standing by to take your call.

    Thanks for being a partner of Flexera on this journey.

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