Invalid Phone Number

wilkinsa asked a question.

May 8, 2024 at 10:31 AM

I have just tried to update an existing agreement and the phone number entered in the contact details tab is now generating an error message saying it is invalid.

The number has been accepted before and there is no info on why it is now being treated as invalid.

Where can I find details of how the number should be formatted?

Software & License Management

Nathan Green (Flexera Software)
2 years ago
Hey @Andrea Wilkins - I would recommend logging with the Snow Support Team (if not already done so). Those guys are awesome:
https://workplacesupport.snowsoftware.com/
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- wilkinsa
  2 years ago
  Hi, I don't appear to have access to https://workplacesupport.snowsoftware.com/ Do you know how I can get it? Thanks Andrea Wilkins ITAM Specialist | Information Technology Services London Metropolitan University <http://www.londonmet.ac.uk/?utm_source=Staff+Email+Signature&utm_medium=Email&utm_campaign=Generic > | Room T5-20 | Tower Building | 166-220 Holloway Road | London N7 8DB T: +44 (0)20 7133 4563 This message contains information that may be privileged or confidential. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorised to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message.
  Expand Post
  - AxelLa
    2 years ago
    Here in the community there is a link to the support section at the top of the screen.
    
    This will redirect you to Support Portal (snowsoftware.com).
    
    It appears to me that Nathan's link is for Snow employees only.
    Expand Post

Invalid Phone Number