tiegti asked a question.
Our IT support team usually use the OS computer descript to input additional information as "asset number", for instance:
I couldn't find this information in the Inventory Server, I'd like to confirm if is there ways to collection this from our computers and make it available to be consulted over SLM.
Thanks in advance.
It is possible for the agent to collect additional information from a computer. for instance collect certain registry keys. these get collected using a powershell script This data is then transferred to the Inventory server using the standard agent Snowpack file. It is then possible to add a custom stored procedure to the Data update job which can transfer the data from the inventory database into a custom field against computers.
As far as I'm aware the information isn't collected by the agent. Happy for someone to correct me if I'm wrong though!
If I am right, you could do the below to get it in.
I'd suggest getting it done via professional services, however.
That'll work 😉
The name of the powershell script needs to be something like scan-xxx.ps1.
In the script you will have to get the description, e.g. "Get-WmiObject -Class Win32_OperatingSystem |Select Description" and put this into a variable.
Then use the cmdlet "Yield-Registrykey" (comes via the Snow Agent) to add the information as a custom registry key to the .snowpack file.
The custom registry key will actually end up in the SnowLicenseManager database after Data Update Job, but will be not accessible anywhere in the WebUI.
So you will have to add a custom procedure to copy the information into custom fields to be able to include it into reports etc. as Laim described.
We import arbitrary attributes from Users and Computers in AD to custom fields in SLM using Web configurator.
It is easy to adapt if you want to add more attributes, we have quite a few at the moment, but you need help with the initial implementation.
If I am correct, the description of the PC as shown in the screenshot is not synced with the description in AD.
So it depends on what information TIE/Software wants to get.
If it is the "local" description, you will have to grab that from the computer itself.
That's true, I did not read the question well enough.
You can sync them though, but that's a different discussion.
As far as I'm aware the information isn't collected by the agent. Happy for someone to correct me if I'm wrong though!
If I am right, you could do the below to get it in.
I'd suggest getting it done via professional services, however.