App Portal/App Broker 2025 R2 Service Pack 2 Release

We are pleased to inform you of the general availability of the App Portal/App Broker 2025 R2 Service Pack 2 release.

App Portal/App Broker 2025 R2 Service Pack 2 includes the following features and improvements.

Automated Reclamation and Retirement Campaigns for macOS Applications via Jamf Cloud

App Portal/App Broker now extends its powerful optimization automation to macOS applications managed through Jamf Cloud. Administrators can configure reclamation and retirement campaigns for macOS applications using Flexera IDs, bringing the same license optimization workflows already available for Windows environments to the macOS estate.

For reclamation, system-based workflows is supported. When application usage falls below the configured threshold, App Portal automatically identifies the device as a reclamation candidate and uninstalls the application via Jamf Cloud, delivering measurable ROI and reducing software spend.

Retirement campaigns allow administrators to enforce the removal of blacklisted, end-of-life, or unauthorized macOS applications across Jamf-managed devices. Retirement actions are executed automatically via Jamf Cloud. Together, these capabilities give IT and SAM teams full control over macOS application lifecycle management — reducing compliance risk and maximizing the return on software investments.

Automated Upgrade Campaigns for macOS Applications via Jamf Cloud

Building on the macOS automation capabilities introduced in this release, App Portal/App Broker now supports automated upgrade campaigns for macOS applications via Jamf Cloud. Administrators can define upgrade campaigns for macOS applications identified by Flexera ID, setting eligibility-based that drive automated upgrade actions across Jamf-managed devices.

When a device is identified as running an outdated or non-compliant version of a macOS application, App Portal generates an alert and orchestrates the upgrade through Jamf Cloud — ensuring users are seamlessly moved to the latest supported release. This eliminates version sprawl across the macOS estate, strengthens the organization's security posture, and drives consistent adoption of current, supported software.

Non-Indexing Uninstall Support for macOS Applications via Jamf

Jamf has deprecated the Jamf Admin component in Jamf Cloud, which was the primary mechanism previously used for index-based software uninstallation on macOS. To ensure continued compatibility and an uninterrupted software lifecycle management experience, App Portal/App Broker now supports a non-indexing method for configuring and executing uninstall programs for macOS applications via Jamf.

Administrators can configure the uninstall program using the new non-indexing method, which automatically creates the required groups and policies in Jamf Cloud. When a user submits an uninstall request through App Portal, the workflow is executed via Jamf and the resulting status is reflected back in App Portal in real time — delivering a seamless, end-to-end uninstall experience. This enhancement ensures that macOS application uninstallation continues to work reliably with the latest versions of Jamf Cloud.

For the complete list of features and resolved issues in App Portal/App Broker 2025 R2 Service Pack 2, please refer to the release notes here.

App Portal/App Broker 2025 R2 Service Pack 2 is now available for download in Product and License Center.

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We love to hear about your experiences and feedback by posting a comment here or in the App Portal Forum. Of course, the friendly Flexera Support team is also always standing by to take your call.

Thanks for being a partner of Flexera on this journey.