Flexera One Blog — Gabriel Carvalho (Flexera Software)
Introducing Web Metering 2.0
Re‑architected for Security, Enhanced Privacy, and Safari Support Is Back
We’re pleased to announce Web Metering 2.0, a significant enhancement to web application metering for FlexNet and Snow agents. This release introduces a newly re‑architected browser data ingestion pipeline, delivering stronger security, improved privacy protections, and expanded browser support—including the return of Apple Safari.
What’s New in Web Metering 2.0
Web Metering 2.0 has been redesigned from the ground up to provide a more secure and privacy‑focused experience while maintaining reliable usage insights.
Key benefits include:
- 🔐 Enhanced Security
- Improved protections across browser data collection and ingestion.
- 🛡️ Reduced PII Collection
- Optimized data handling to minimise the capture of Personally Identifiable Information (PII).
- 🌍 Expanded Browser Support
- Full support for Apple Safari, alongside Google Chrome, Microsoft Edge, and Mozilla Firefox.
What You Need to Know
To use Web Metering 2.0, customers must deploy both a new agent version and the new Web Metering browser extensions.
Required Agent Versions
- FlexNet Agent: Available in v25.5.0 (scheduled for May release)
- Snow Agent: Available in v26.1.1 (scheduled for June release)
Important:
Existing agent versions are only compatible with the current browser extensions.
The new extensions labelled “Flexera Web Metering” will work only with the agent versions listed above and later.
🌐 Current Browser Extension Downloads
Please continue using the following extensions until the new version of the agents are released.
With the release will the changes/improvements be described more in detail?
I will follow up with a more detailed announcement later on.
Will installing the new Snow agent uninstall the old web extensions when it removes the old Snow agent?
Likewise will this new metering system work with SLM v25+ and not just Snow Atlas, or will an INV/SLM update also be needed to make use of it.
If you have the agent handling the extension installation (<Setting key="saas.%BrowserName%.enabled" value="true" />), then yes.
The old extension will be removed uninstallation and the new one will be installed by the new agent.
If you have <Setting key="saas.%BrowserName%.enabled" value="enable" /> or <Setting key="saas.all_managed" value="enable" />, it means your organization is handling the extension deployment, so the agent will not remove it.
Yes, it is supported by INV/SLM v25+
@Gabriel Carvalho (Flexera Software) is there any update in the benefits of this change?
Hi @bmaudlin,
I posted a new announcement with more details.
The full documentation will be live later this week.
Does that help you?
@Gabriel Carvalho (Flexera Software) , thanks for this. It looks like this is in a different category of comms to this thread, so it was difficult to track down. For people following this thread, this is available here > https://community.flexera.com/s/feed/0D5PL00000rqzsK0AQ
I do have some follow up questions that I would be asking from an Infosec lens, that are not addressed in the further communications or documentation as I have seen, as below >
Hi @bmaudlin,
Let me confirm the answers with my team and I'll get back to you.
Unfortunately, the ones that worked on the feature are on leave this week, and we will need to wait for their return.
Regards,
Is there any update @Gabriel Carvalho (Flexera Software) ?