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SaaS Management Updates

Release date: June 30, 2025

 

NEW: Custom fields for Users

SaaS Management now provides the ability to define and manage custom fields for users, enabling more tailored and efficient user data tracking:

  • Create and Manage Custom Fields: Admins can now create custom fields for users- such as cost center, department, or user status, directly within Snow Atlas
  • Edit and Delete Fields: Custom fields can be edited (e.g., change field type or default value) or deleted when no longer needed
  • Populate and View Custom Data: Can add values to custom fields and view them directly within user details, ensuring relevant information is always accessible.
  • Filter, Sort, and Export: Custom fields are now available in user table views, allowing users to filter, sort, and export user data for more efficient reporting and analysis.
  • Field Recommendations: When adding custom fields to users, admins are shown a list of existing fields to promote consistency and reuse across the estate.

 

Enhancements

Introducing Product Profiles in Adobe Product Family

SaaS Management now provides users with a clearer and more accurate view of Adobe subscription data by separating product profiles from subscription names and improving user aggregation:

  • Clean Subscription Display:
  • Subscription names are now shown without appended product profile names, ensuring a more concise and user-friendly view (e.g., “Acrobat Pro (VIPMP)” instead of “Acrobat Pro - Product Profile Item”).
  • Accurate User Aggregation:
  • Users across all product profiles under a single subscription are now grouped correctly, providing a complete and accurate user list for each subscription.
  • Dedicated Product Profile Tab:
  • A new tab displays product profiles independently from subscriptions, allowing admins to view and manage each profile’s user count and license quota separately.

 

 

 

 


  • Custom fields are usefull, however I can't see how to edit more that one user at a time, and with 20K+ users multi add is required.

    If I select multiple the only edit options available are Online Only, Qualified and Review.

    Updating via a CSV upload would be preferred.

    Can you confirm when these features will be available?

  • Unsure what is the point of enabling comments if they are ignored.. Anyhow, I'm giving it a shot. Why is it that we can't update SaaS users custom fields in bulk? Also I can see SaaS Management can tell users from multiple sources are the same ones so why can't it sync the SAM Core user custom fields?

  • When will SaaS Users be synched with SAM Core Users?

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