Accelerating a Configuration Management Database (CMDB) Project with Snow

Looking to build a Configuration Management Database (CMDB) to support Information Technology Service Management (ITSM) projects and operations? According to data from Forbes, as many as 85% of CMDB projects fail. It’s vitally important to find accurate and complete data to feed a CMDB.

As part of the #DoMoreWithSnowServices series, Craig Davies, a Senior Technical Consultant for Snow Software, provides his insights below on how Snow’s expert Professional Services help ensure a successful customer CMDB integration, and accelerate customer’s ITSM projects.

With an abundance of tools, agents, and data, how does Snow Software ensure a customer's CMDB has correct information to allow you to make informed decisions?

Whether the expectation for the CMDB is to have hardware assets only, whether it might be to have software libraries, or even to just build out a catalog. Snow Software is able to provide accurate and enriched data for any requirement. Off the back of the data, workflows can be created to increase automation and optimize business processes. Thus, providing time and cost savings!

Starting the journey with a CMDB can be daunting. However, with Snow Software’s ITSM connectors, within hours you will have access to all the data you require. The ongoing integration is automated, meaning on a daily schedule the data will be refreshed/updated. Once the integration has begun all efforts can now be focused on the CMDB in well-known compatible technologies such ServiceNow, BMC or TOPdesk. For all three 3rd parties Snow Software offer certified integrations.

Snow Software is able to provide successful delivery of Snow's data into your CMDB, advise on data management, and share best practice on CMDB population via Snow data.

With full visibility of your estate already found within Snow's Technology Intelligence platform, normalized and trusted data, why not see how this can benefit your CMDB and empower your decision making!

Want more information? Please do reach out to your Snow Account Manager, myself, or our Professional Services team via the following link. https://lnkd.in/eJdvjaYF

You can also find more information on our ITSM enhancer capability and our third party integrations from our website using the following link. https://lnkd.in/evqsH4tS