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Issues Faced post SLM 9 and Inventory 6 upgrade

 

We are encountering various bugs and issues after upgrading to SLM 9.0.01 and Inventory 6.0.04. Ours is SPE platform and summarizing the issue faced till date:

1.  Multiple computer Delete not working, only able to delete computer 1-3 computers from SLM web interface.

2. Operating System field is turning blank for various computers.

3. Computer Edit is not working - throwing errors page cannot be displayed

4. Some of performance improvement suggested in new release are not achieved for example Alert widget is taking lot of time to  populate data on Snowboard.

If you are also facing same kind of issues post upgrade under SPE edition, kindly share. Also as per Snow support, they are not able to troubleshoot. They are working on fix in next release with no specific date of release.##Sunny Singh 


  • Hi Heiko,

     

    It was fixed by Snow support. They provided some DLL files which were replaced at Snow License Manager Web folder as I remember.

     

    This was a hotfix they provided at that time. As I remember it was timeout issue and whatever machines were deleted before time out were deleted.

     

    At max only 2-3 machines can be deleted.

     

    Regards,

    Gagan Singh

     

     

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  • Hi, we have the same Problem with: 2. Operating System field is turning blank for various computers. The Snow Support say that is a problem with the Snow Inventory Server and the Data Update Job. Do you use the Snow SPE? We can not reproduce the other problems on our platform. best regards Lars
    • Hi Lars, Snow SPE version. Good to hear that other issues are not faced. Are you also having SPE. Did you upgraded to SLM 9 from previous version or is it a fresh Install ? How's computer delete (multiple computers) working after upgrade (in case you did an upgrade).   Regards, Gagan Singh
      • Hi Gagan, Yes we use the SPE Version and that was a Upgrade. Yes multiple computer delete works without any problems. regards Lars
      • Hey Gagandeep,

         

        did you solve the "multiple delete" problem? As I am facing the same after upgrading V.8.3 to V9.6 - but not with SPE, am using the "normal" edition.

         

        thanks,

        regards

        Heiko

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