The file chosen does not have enough information to submit.

[cweksflex]

The file chosen does not have enough information to submit

The file chosen does not have enough information to submit 

is reported when attempting to submit software via the SVM Software Suggestion Tool.

[removed image]

Directory of C:\Krajowa Izba Rozliczeniowa S.A\Szafir 2.0\bin

11/10/2024 13:58 <DIR> .
11/10/2024 13:58 <DIR> ..
18/07/2024 17:12 1,446,912 CCGraphiteP11p.x64.dll
02/07/2024 13:22 3,112,960 libgraphite64.dll
04/09/2024 08:46 35,193,920 szafir.exe
05/05/2015 08:02 9,662 szafir.ico
27/08/2024 12:20 36 szafir.l4j.ini
26/04/2022 13:24 2,578,400 SzafirContextMenu.dll
26/04/2022 13:32 51,120 SzafirMain.exe
26/04/2022 13:33 62,352 SzafirMetrics.exe
08/06/2018 09:53 21,655 truststore

[james_ellis]

Hi @cweksflex 

The file that you wish to submit is missing essential metadata. This does occur on rare occasions. You could try a unique .dll out of the application library files. 

Furthermore, you can try doing a manual SVM Agent Scan and check if the application detects anything in the directory.

Manual scan:

Open CMD as administrator, navigate to the csia.exe

csia -c -d "c:\temp\svm_scan.log" -v -t 3

Please open a support case and attach the svm_scan.log

Hope this helps.

Kind regards,

James