We need the below information from the customer to generate the Vendor Patch Module license file.
Login to your SVM on-premise via command line
Run the following command to open the SVM on-premise configuration file
nano /usr/local/Secunia/config.ini
Note down the CST_ID field from the configuration file
CST_ID = xxxxxxxx
Login to SVM on-premise database mysql -u [user] -p
Run the following command to cross-check the customer ID from the database and make sure the customer ID from the configuration file and database match. select cst_id from ca.csi_pdb_info;
Create a ticket with Flexera SVM Support via your community account > cases
Add the below details to the ticket and submit:
Customer ID
Entitled Host Licenses
SVM Module ( VPM )
Please Note: If you have bought more than one SVM module then add the names accordingly. For Example, Threat Intelligence (TI), etc.
Enable Vendor Patch Module
The Flexera Support will create and attach the Vendor Patch Module license file to your ticket
Download the VPM license.lic to you machine
Connect to your SVM On-premise server via WinSCP
Copy the file to this location /usr/local/Secunia/csi/api/config
Login to SVM console via Internet Explorer (IE)
Recompile the All host Smart Groups from SVM>Results> All host smartgroups>Right Click Recompile>Make sure the Smart Groups are recompiled
Go to SVM> Patching > Vendor Patch Module> Try to download a VPM package
Please Note: If you manage to download the VPM package, this means the license has been successfully enabled.
