License user consumption or usage data is not capturing in the flexeraOne

[Padmaja93]

Hello,

Flexera Agent has been installed in the server and I see the data being captured except for usage & Consumption & Allocation data is not being captured or calculated, Kindly guide me or help me to understand what went wrong since the automation is place, how do we capture license consumption or usage detail in the flexeraOne

[tjohnson1]

Have you configured the agent to collect usage data? The following article contains information on how to enable this feature and what is collected: https://community.flexera.com/t5/FlexNet-Manager-Blog/Application-usage-metering-using-the-FlexNet-inventory-agent/ba-p/146015 

Allocations are something that you have to do manually. You can use the Apply Allocations and Exemptions page under the Licenses menu to do this in bulk: https://docs.flexera.com/flexera/EN/ITAssets/License_Allocations_Exemptions.htm 

Consumption is not something collected by the agent. You need to make sure that you have created a license (https://docs.flexera.com/flexera/EN/ITAssets/Lic-CreateLic.htm) which includes the applications installed on the devices (https://docs.flexera.com/flexera/EN/ITAssets/LicProp-ApplicationsTab.htm). Then as part of the overnight reconcile process the installations reported on the devices will consume against the corresponding license.