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Finding Cause of Error

chirag_sharma2
By
Level 7

Agents are getting failed to communicate and the majority of them are getting the below message, please suggest a solution 

Error 0xE0500193: 403 Forbidden
Error 0xE0500452: Failed to write remote file
Error 0xE069009A: Error transferring data (Network error?)
ERROR: Local PUT failed
Upload failed due to a server-side issue. This server may be retried during this upload session.

(1) Reply

JohnSorensenDK
By Moderator Moderator
Moderator

@chirag_sharma2 

The symptoms look to me like some kind of Web Application Firewall or other network security configuration preventing the upload from the agents to the beacon, (just a hint to where I would begin the troubleshooting...)

It may be challenging for the forum members to assist you troubleshoot without more information about the architecture of your implementation, but you can always Contact Flexera Support if you need further assistance.

Thanks,