We've been working on reducing the number of Adobe licenses by removing the users, who have not used it for over 90 days.
Does anyone know how it works when a version is updated?
for instance Photoshop is changing file versions even on the same main version (Photoshop CC (2023) has 8 versions of Photoshop.exe).
What happens with the usage? we are afraid that we are getting false negatives, when users get an app updated. and if they are not using the app for a week, it would not have any usage recorded on that new exe file.
The same, when updating from 2022 to 2023 - we get a bunch of skewed data (I think) 😕
Has anyone had thoughts on this or confirmations or solutions?
Apr 26, 2023 08:00 AM
It's the 'Not for recognition' entries that are being used for software usage monitoring:
Note: The screen shot above is for Photoshop CC (2022) as I don't see any File evidence for 2023.
Therefore, if the Photoshop.exe versions (and PhotoshopPrefsManager.exe versions) don't match the versions used for matching recognition rule wise then you may not be catching software usage data for these, and may as such come to the wrong conclusion of it not being used.
May 01, 2023 02:59 AM - edited May 01, 2023 03:00 AM
for most of the file evidence on Photoshop 2022 and 2023 I have Photoshop.exe rule to be "At least one".
I might have understood you incorrectly, but doesn't "Not for recognition" pretty much Ignore the evidence?
May 04, 2023 02:35 AM
@vytasdem - "not for recognition" ignores the evidence for the purpose of recognizing whether the software is installed (based on inventory data), but it does not ignore the evidence for the purpose of recognizing whether the software is used (based on application metering data).
May 08, 2023 02:09 AM