Known Issue: usageagent.log does not rotate until usage agent is restarted, potentially leading to log files growing very large over time (IOJ-2243344)

[#1]

Summary

The usageagent.log file is automatically rotated when its size reaches the value of the LogFileSize preference (which is typically 4MB by default). However this rotation only happens when the usage agent is started. Because the usage agent is often a long-running process, the log file can grow substantially larger than the LogFileSize limit by the time the agent is restarted.

Workaround

This issue can be worked around by forcing a restart of service running the usage agent. This will also occur when the operating system is restarted.

Related information

See the following articles for other issues related to usage agent logging:

• Usage agent on Linux generates excessive logging related to the Docker monitor daemon (IOJ-2249304)
• Usage agent on Windows generates excessive logging related to the Docker monitor service (IOJ-2181680)
• Usage agent on Unix-like operating systems generates excessive logging related to the "Usage coordinator" (IOJ-2250660)

Fix status

This issue has been fixed in the following FlexNet Manager Suite releases: 2022 R1 (On Premises), 2022 R1 / Apr 2022 (Cloud)

Other information

Affected components: Agent, Usage

Master issue ID: IOJ-2243344

Also known as: FNML-75364