This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Known Issue: Test Connection button fails when configuring connection to Salesforce (IOJ-2229056)

Summary

The following error message is displayed after clicking the Test connection button when configuring an inventory connection of type "Salesforce":

Test connection failure - unable to retrieve Salesforce API version: sfURLParm = https://login.salesforce.com/services/oauth2/token

Workaround

Perform the following steps instead of using the Test connection button to verify the connection details:

  1. Save the connection details without clicking the Test connection button
  2. Run the import process
  3. Check system status and/or import logs for an indication of any failure while connecting to Salesforce.

Fix status

This issue has been fixed in the following FlexNet Manager Suite releases: 2022 R1.4 / Aug 2022 (Cloud), 2022 R2 (On Premises)

Other information

Affected components: Integration: Salesforce

Master issue ID: IOJ-2229056

Also known as: FNML-77186

‎Nov 17, 2021 01:28 AM - edited ‎Nov 20, 2023 01:31 PM

Labels:
Was this article helpful? Yes No
No ratings
Version history
Last update:
‎Nov 20, 2023 01:31 PM
Updated by:
Community Manager Community Manager
Knowledge base article header content