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Known Issue: Oracle Database instance records may be deleted & recreated on every import (IOJ-1858852)

Known Issue: Oracle Database instance records may be deleted & recreated on every import (IOJ-1858852)

Synopsis

Some Oracle Database instance records associated with inventory devices may get deleted and re-created each time the inventory reconciliation writer steps are executed.

When this occurs, recurring events like the following will appear in the history of affected inventory device and associated asset records:

Created Instance : Oracle Database 11g R2 Express Oracle Database 11g R2 Express
Deleted Instance : Oracle Database 11g R2 Express Oracle Database 11g R2 Express

Additional details

The timestamps on the "Deleted Instance" events due to this issue are typically a few minutes before the "Created Instance" events.

Users who happen to view data from the system while the inventory reconciliatoin process is running may notice that Oracle Database instances are not reported or shown in the UI for a short period of time, before they reappear.

Workaround

There is no known workaround to this behavior.

 

Fix status

This issue has been fixed in the following FlexNet Manager Suite release: 2022 R1 / April 2022 (Cloud)

This issue is planned to be addressed in the following future FlexNet Manager Suite release: 2022 R2 (On Premises)

Other information

Affected components: Inventory import (read/write/export), SAM for Oracle

Master issue ID: IOJ-1858852

Also known as: FNML-74014

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Version history
Last update:
‎Jun 12, 2022 03:48 AM
Updated by: