Known Issue: Inventory import writers are executed every time inventory data is uploaded from a beacon (IOK-1004611)

[#1]

Summary

When inventory data is uploaded from a beacon to a FlexNet Manager Suite (on premises) application server, a process to perform a full inventory import (including running the “writers” phase of the import) is initiated. This process is run in addition to the full inventory import process that (by default) runs each night.

Mitigation

It may be preferable to have a full import process only executed once per day, and not whenever inventory data is uploaded from a beacon.

This can be achieved by upgrading to the FlexNet Manager Suite 2023 R1 (or later) release where the default configuration will operate according to this behavior.

Alternatively, it is possible to configure earlier FlexNet Manager Suite versions so that when inventory data is uploaded from a beacon the data will only be staged in the database for subsequent processing the next time the inventory import process runs. This can be configured by running the following query against the compliance database:

UPDATE cts
SET SettingValue = '0'
FROM dbo.ComplianceTenantSetting cts
    JOIN dbo.SettingName sn ON sn.SettingNameID = cts.SettingNameID
WHERE sn.Name = 'PackageUploadTriggersWriters'

Fix status

This issue has been fixed in the following FlexNet Manager Suite releases: 2022 R2.5 / May 2023 (Cloud), 2023 R1 (On Premises)

Other information

Affected components: Inventory import (read/write/export)

Master issue ID: IOK-1004611

Also known as: ITAM-422

[DiannaB]

FYI... I had to change the query as follows (because SettingName is not a valid column name in the SettingName table in 2021 R1):

SET SettingValue = '0'
FROM dbo.ComplianceTenantSetting cts
JOIN dbo.SettingName sn ON sn.SettingNameID = cts.SettingNameID WHERE sn.Name = 'PackageUploadTriggersWriters'

[ChrisG]

Thanks for spotting the typo @DiannaB! We'll get that fixed in this article.