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  1. Guidance on SSRS Reporting Architecture for FlexNet Manager Suite (FNMS)

    Hi Team,

     

    We currently have an FNMS environment where the FNMS application/databases are hosted on separate servers, while our SSRS reporting services and reporting databases are hosted on a different server.

    For management reporting, we currently retrieve data from the FNMS databases using multiple stored procedures and staging/reporting tables, and expose the results through SSRS reports.

     

    Over time, we have started seeing some inconsistencies with the reporting data, and since there is limited documentation available for the existing implementation, we are considering restructuring the SSRS reporting solution.

    We are planning to organize the reports into areas such as:

     

    1. Discovery – multiple reports/views related to inventory and discovery data
    2. Monitoring – multiple operational/monitoring reports
    3. Publisher – publisher/software-specific reports and views

     

    We would like to understand the recommended approach for building an SSRS reporting solution around FNMS data, particularly around:

     

    • Recommended FNMS database views/tables or reporting interfaces for reporting purposes
    • Best practices for extracting FNMS data into a separate reporting database
    • Whether direct database queries, stored procedures, staging tables, or another supported approach is recommended
    • Any reference architecture, documentation, sample queries, or SSRS reporting examples available from Flexera

     

    If anyone has implemented a similar FNMS + SSRS reporting architecture, any guidance or documentation would be greatly appreciated.

    Thanks in advance!

    Expand Post

  2. Is there any option or way to pull the below information from FNMS Portal or from DB (on-prem suite)?

    We have test case in our organization where we require the below information from the FNMS. Need the below details for reporting purpose.

     

    ComplianceComputerID

    ComputerName

    Status

    SoftwareTitleID

    RecognizedApplication

    ExternalFileID

    FileEvidenceID

    FileName

    FileVersion

    FilePath

    Company

    FileSize

    Description

    InsertTime

    Expand Post

    1 of 3
    • In addition: There's no attribute like "InsertTime" at all. I don't know what exactly you want to reflect with that...

  3. Beacons fail to upgrade themselves after upgrading FNMS to R2 2024.

    Hello community,

     

    Just like the title says, after upgrading the FNMS Environment to R2 2024, the beacon applications fail to upgrade to the latest version, with the error message being shown in Web UI " Last download of packages for managed devices failed. Check the log file on the beacon server."

     

    I have a multi-tenant implementation, so all the tenants face the same issue, even though beacons are set up to download the latest version, they get stuck for days with this error.

    Upgrade status:

    Upgrade failed (3:20 pm 2/26/2025)

    Upgrade mode: Always use the latest version (currently 23.0.1.10)

     

    Multiple beacons are stuck for a week, since I've upgraded to R2 2024, and all the connectors are failing because of this issue.

     

    Any idea on how to fix this?

     

     

     

    Expand Post

    1 of 2
    • Hi Andrei, just curious what was the final resolution to this issue?

  4. 1 of 2
    • Odd, I asked this question on a doc page. Not quite sure how it ended up in this forum. Not even sure what doc page it was.

       

      Here is another example: https://community.flexera.com/s/article/scheduled-task-beacon-showing-in-progress

       

      See picture below where I have put a red box around Flexnet Manager Suite On-Premises

      We see the exact same behavior in Flexera One with multiple beacons.

       

      Can the "Flexera One" product be added to the article I referenced above?Product Relationship to Doc or Article 

       

      Expand Post

  5. DNS change

    Hi,

     

    What are the changes that we need to apply on beacon settings when customer change DNS/DHCP server? They're on FNMS cloud.

     

    Thank you!

     

    Expand Post
    Question with a best answer.

    Best Answer

    As long as the new DNS server is able to resolve all of the hostnames/FQDNs that your FlexNet configuration uses, it is unlikely that you will need to make any changes in FlexNet itself. FlexNet configuration does not explicitly refer to details of DNS or DHCP servers in use.

    ChrisG by ChrisG (Flexera Software)

    1 of 4

    • ChrisG (Flexera Software)

      This sounds like it may not be related to FlexNet Manager Suite. FlexNet Manager Suite does not have anything called "User Console" to be configured. Has this been posted in the wrong form?

  6. 1 of 2

  7. SKuettler likes this.
    1 of 3
    • Hi Jens,

      long time, no see ;)

      For getting an useful Proxmox inventory i suggest using the Proxmox REST API.

      With the Business Adapter Studio you'll need to get NODE and QEMU VM data, and in addition a common agent inventory for software recognition.

      API:

      Extract the complete list of VMs, and after that every VM data seperately.

      CLICK for the API documentation.

      regards,

      Steve

      Expand Post

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  1. Guidance on SSRS Reporting Architecture for FlexNet Manager Suite (FNMS)

    Hi Team,

     

    We currently have an FNMS environment where the FNMS application/databases are hosted on separate servers, while our SSRS reporting services and reporting databases are hosted on a different server.

    For management reporting, we currently retrieve data from the FNMS databases using multiple stored procedures and staging/reporting tables, and expose the results through SSRS reports.

     

    Over time, we have started seeing some inconsistencies with the reporting data, and since there is limited documentation available for the existing implementation, we are considering restructuring the SSRS reporting solution.

    We are planning to organize the reports into areas such as:

     

    1. Discovery – multiple reports/views related to inventory and discovery data
    2. Monitoring – multiple operational/monitoring reports
    3. Publisher – publisher/software-specific reports and views

     

    We would like to understand the recommended approach for building an SSRS reporting solution around FNMS data, particularly around:

     

    • Recommended FNMS database views/tables or reporting interfaces for reporting purposes
    • Best practices for extracting FNMS data into a separate reporting database
    • Whether direct database queries, stored procedures, staging tables, or another supported approach is recommended
    • Any reference architecture, documentation, sample queries, or SSRS reporting examples available from Flexera

     

    If anyone has implemented a similar FNMS + SSRS reporting architecture, any guidance or documentation would be greatly appreciated.

    Thanks in advance!

    Expand Post

  2. Our security scanner (Prisma Compute) detected that the FNMS Docker Monitor component:
    C:\Program Files (x86)\ManageSoft\Container\fnms-docker-monitor.exe

    is built with Go crypto/tls version 1.25.3, which is vulnerable to CVE‑2025‑68121.

    Subject: Request updated FNMS Docker Monitor binary built with Go 1.25.7+ (CVE‑2025‑68121)

    Hello Team,

    Our security scanner (Prisma Compute) detected that the FNMS Docker Monitor component:

    C:\Program Files (x86)\ManageSoft\Container\fnms-docker-monitor.exe

    is built with Go

    crypto/tls

    version 1.25.3, which is vulnerable to CVE‑2025‑68121.

    According to the Go project, the vulnerability is fixed only in:

    • Go 1.24.13
    • Go 1.25.7
    • Go 1.26.0‑rc.3

    Can you please provide the latest FNMS Container Monitor / Inventory Agent installer or updated

    fnms-docker-monitor.exe

    built with Go 1.25.7 or later, so we can apply the remediation?

    Expand Post

  3. Copy use rights from one license to another? Is it possible?

    Hi everyone.

    Is there a way to copy use rights from one license to another?

    We have a license with tons of upgrade and downgrade rights like this one:

    imageWe need to create another license with the same rights and then add some additional restrictions.

    Any idea how to avoid doing it manually? Perhaps duplicate the original license and then change it's name and other properties?

    Some SQL query?

     

    Thanks in advance,

    Pawel

    Expand Post

    efenick likes this.
  4. Prevent docker monitoring service from installing using command line

    Hi, how is it possible to disable docker monitoring from installing by default?

    I tried in setup.ini:

    CmdLine=/l*v "%TEMP%\FlexNet Inventory Agent.msi.log" REMOVE=docker

    But that only made ALL custom installation options as disabled in GUI installation.

    Also is there a complete reference somewhere for setup.ini where we would see all potential command line options?

     

     

    Expand Post

    anttimustonen likes this.
  5. High CPU Usage on AIX Devices

    I was just hoping to find so more solid information regarding this. I was able to find this information:

     

    IOJ-1927932 Agent, Inventory:

    Invalid inventory directory exclusions using wildcards may cause high CPU usage and ndtrack process seg faults on UNIX-like operating systems

    Please don't specify wildcard within the path set to configure include or exclude directory paths e.g. */oracle/*backup/

     

    From this article - https://docs.flexera.com/FlexNetManagerSuite2020R2/EN/Status/Issues/UnresolvedIssues.htm

     

    But I was hoping to be able to go back to my team with some more solid information.

     

    We currently have 3 AIX machines that are currently AIX 7.2.5.208 TL05. The team has had ongoing issues with these machines for the past few years and high CPU usage. But we haven't had any other teams reporting the same sort of issues with AIX machines.

     

    They have increased all different specs to do with the machines but still face the same issues. With even more CPU/virtual hardware that gets added the more resource's ndtrack just ends up using.

     

    Is there any solid explanation I can give the team besides " using wildcards may cause high CPU usage and ndtrack process seg faults on UNIX-like operating systems"

     

    Expand Post

    weskus likes this.
  6. Reconciliation stuck in progress after FNMS upgrade to 2024 R1

    Hello Flexera Community,

     

    Is the below reconciliation gap is known issue? If yes - is there any workaorund to fix this

     

    Import step "Write WMIEvidence: Populate the ManageSoft rules to imported evidence mapping and WMIEvidence table" runnig for longer then usual.

     

    Recon logs before upgrade -

     

    2025-01-31 22:14:34,703 [INFO ]    Writer step 'Write WMIEvidence: Populate the ManageSoft rules to imported evidence mapping and WMIEvidence table' with non-default execution path (Fallback) meets condition TestingOrFallback.

    2025-01-31 22:49:39,778 [INFO ]    Matched 3247698 records to existing WMI Evidence without wildcards

    2025-01-31 22:49:39,778 [INFO ]    Matched 386 records to existing WMI Evidence with wildcards

    2025-01-31 22:49:39,778 [INFO ]    Added 36516 new WMI Evidence records from the source database connections.

    2025-01-31 22:49:39,778 [INFO ]    Matched 36516 records to WMI Evidence that was just added

    2025-01-31 22:49:39,778 [INFO ]    Successfully processed in 35 minutes, 5 seconds

     

    Recon logs after upgrade -

     

    2025-02-08 21:36:00,969 [INFO ]    Writer step 'Write WMIEvidence: Populate the ManageSoft rules to imported evidence mapping and WMIEvidence table' with non-default execution path (Fallback) meets condition TestingOrFallback.

    2025-02-09 21:53:03,359 [INFO ]    Matched 3261896 records to existing WMI Evidence without wildcards

    2025-02-09 21:53:03,359 [INFO ]    Matched 384 records to existing WMI Evidence with wildcards

    2025-02-09 21:53:03,359 [INFO ]    Added 12244 new WMI Evidence records from the source database connections.

    2025-02-09 21:53:03,359 [INFO ]    Matched 12244 records to WMI Evidence that was just added

    2025-02-09 21:53:03,359 [INFO ]    Successfully processed in 1 day, 0 hours, 17 minutes, 1 second

     

    what exactly is changed which is taking longer then usual (more then 24 hours) to complete this writer step.

     

    Thanks,

    Awadh

     

     

    Expand Post

  7. We upgraded to 2024 R2 Last night. all of our beacon servers and our inventory server IIS log has grown in size exponentially.

     inventory server avg iis log size daily is roughly 22k KB. now its at 150k KB half way through the day.  we are getting 3 lines per upload of any type of file.

    First one has Head Classification where it used to be Options. its errors with 401

    Second one has Head Classification with Service account and it errors with 403

    third is a PUT with Service account with 200 success.


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