When you enable the Synchronize enterprise groups in user and device properties setting (located in System Settings> Inventory tab), changes made to the enterprise group allocations for a user are automatically made to any devices assigned to that user.
Once the setting is enabled, if you change an existing user's enterprise group data (such as their location, corporate unit, or cost center), the same changes will be applied to the user's associated device. For example: Changing a user's location changes the user's device location.
This setting works in one direction only. Changing the device's enterprise group data will not affect the user's enterprise group data. For example: Changing a device's location will not affect the user's device location.
IMPORTANT: A user must be linked to a device before you change an assigned user's enterprise group information. This setting uses the change in a user's enterprise group information as a trigger. No changes will occur if no devices are linked to the user.
TIP: You can create a business adapter to update the enterprise group information for devices if a large number of users and devices are involved.
on
Feb 09, 2023
11:00 AM
- edited on
Feb 09, 2023
01:35 PM
by
HollyM
Is there an option to synchronize the enterprise groups in the reverse direction? For example, I want the user record to inherit the Location set on the inventory device, not the other way around.
Afraid not 🤔.
Might give some challenges, as a single user might own multiple devices. Each of these devices can theoretically be linked to different groups (corp. units, cost centers and locations). In these cases, there is no easy way to decide which device information should be syncronized from the devices to the user.