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Problem with Agent installer: 'Installer User Interface Mode Not Supported'

Problem with Agent installer: 'Installer User Interface Mode Not Supported'

Summary

Error when trying to run Flexnet Agent Installer:

Symptoms

Error when trying to run Flexnet Agent Installer:

User-added image

Cause

This error message appears when the Windows user name contains "strange" characters like ! or #.

Resolution

1. Create a new user ("temp").

2. Login as this user and install the software; be sure to choose "For all users".

3. Relogin as the user with the strange characters and user the software.


Then, the "temp" user can be deleted; however in order to uninstall the software, you will have to recreate the user again.

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