Beacon control file (policy) missing or does not contain license information, please restart the beacon interface
When loading the Beacon Interface you might be presented with the following:
There are a few things that could be causing this
The license file has not been imported into FNMS
First you will need to make sure you have a valid license. This can be obtained from within your Product and License Center Portal.
On your batch server, launch the Flexnet Manager Suite Activation Wizard (Start> Flexera Software> Flexnet Manager Suite Activation Wizard)
Press import License and import your license. that should resolve your beacon issue. It might be a good idea to restart the beacon engine service from within services manager
Check your beaconengine.log for the following
2020-05-18 00:00:55,133 [Services.PolicyService|policy] [ERROR] Failed to download policy. ManageSoft.Compliance.ComplianceException: Verification failed: No Signature was found in the document. ---> System.Security.Cryptography.CryptographicException: Error occurred during a cryptographic operation. --- End of inner exception stack trace --- at ManageSoft.Compliance.Security.Cryptography.DigitalSigner.VerifyXml(XmlDocument Doc, RSA Key) at ManageSoft.Compliance.Security.Cryptography.DigitalSigner.VerifyXml(XmlDocument xmlDoc) at Flexera.SaaS.Transport.Rules.PolicyClient.VerifyPolicySignature(MemoryStream ms) at Flexera.SaaS.Transport.Rules.PolicyClient.DownloadPolicy(String currentVersion, String inventorySettingsRevision) at Flexera.Beacon.Engine.Services.PolicyService.GetPolicyFromServer(Int32 currentRevisionNumber, String inventorySettingsRevision) at Flexera.Beacon.Engine.Services.PolicyService.UpdatePolicy(IActivityLogger activityLogger) 2020-05-18 00:00:55,133 [llers.PolicyController|policy] [ERROR] There is a problem on the beacon. The beacon could not determine if an upgrade is required.
There is currently a bug located FNMS-64113
This is caused by a registry key that was mistakenly included in the installer
Open Registry Edit (regedit)
Remove the key certificatefile
Restart the beacon engine service