We changed the unit price on a number of purchases which adjusted the total prices of the products way down, however, the "Over Spent" tile on the lading page wasn't adjusted downward after a full reconcile.
Question is: what records do we need to update to get that tile calculation revised?
Sep 03, 2020 09:14 AM
Maybe there's still something cached for the dashboard? Or perhaps, your have the override unit price set for these licenses?
Sep 03, 2020 10:24 AM
Sep 03, 2020 10:28 AM
@jq3i4h9u - An easier way to adjust the amounts calculated on the Management Dashboard is to simply open up a license, go to the Purchases tab, and type in an Override Unit Price. This is less work than updating all of your Purchases.
Do this to your target licenses and then run a License Reconciliation.
The calculated amounts on the dashboard will be updated based on the Override Cost.
Sep 04, 2020 08:37 AM
Sep 04, 2020 09:02 AM