Manual Inventory Data upload failure

[thegedus]

Hello,

When I try to upload a template to On-Prem FNMS 2021 R1, it throws the following error:

Access to the server path "~/App_Data/UploadTemp/" is denied. The reason might be due to lack of permissions to write files in this (or parent) folder.

The user is a local administrator, the application server is the same as the batch server. MSMQ is enabled. I tried the suggestions posted here: https://community.flexera.com/t5/FlexNet-Manager-Forum/Can-not-Upload-Purchase-Data/td-p/203564 , but as I mentioned, the user is local admin, DataImportDirectory registry key is set to C:\ProgramData\Flexera Software\Flexnet Manager platform\DataImport\ , and the folder is empty.

I also checked this guide : https://community.flexera.com/t5/FlexNet-Manager-Knowledge-Base/Purchase-Order-upload-connection-diagnosis/ta-p/153537, fnmsbatchprocessincoming doesn't receive any message.

Could you please help me to solve this issue?

Thanks,

thegedus

[ChrisG · Accepted solution]

The "~/App_Data/UploadTemp/" path referred to in this message is probably going to map to something like C:\Program Files (x86)\Flexera Software\FlexNet Manager Platform\WebUI\App_Data\UploadTemp on the application server. Is it possible that this path is somehow locked down in your environment so that it cannot be written to?

[thegedus]

Exactly, that was the problem. Despite my account is an administrator, I had to manually assign rights to access UploadTemp folder.

Thank you,

thegedus