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krystel_campos
Flexera beginner

Logs documentation

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Is there a document that explains what each log is for? or several documents for each component , I am looking to understand where to look for different kind of issues.

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Flexera dcollins
Flexera

Re: Logs documentation

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@krystel_campos 

sorry for the long delay on this, I was doing some searching internally today and uncovered a WIP document that goes over a lot of the logs and locations in quite a lot of nice granular detail, I have attached to this post for those interested.

keep in mind this is a WIP document, hope it helps

https://www.linkedin.com/in/dave-collins-7aa71a3b

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Flexera Kevin_Hou
Flexera

Re: Logs documentation

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Hello Krystel

At the moment FNMS documentation doesn't have a unique place to explain all the log reference . I will suggest for most of inventory level log eg: installation.log  you can search the filename under GatheringFlexNetInventory.pdf file. Other component log file you may try to find the corresponding documentation from home landing of FNMS Online help.

Of course, other Flexera product for instance App Portal doc team has a handy Log reference page contaning all the logs and explains what it does eg:

https://helpnet.flexerasoftware.com/appportal2019r1/default.htm#helplibrary/APR_LogsRef.htm?Highligh...

If you feel there is a strong needs here to have something similar in FNMS product line, Please no hesitate to reach your local Support team for a documentation enhancement request.

 

Cheers

Kevin

 

(Anything expressed here is my own view and not necessarily that of my employer, Flexera. If my reply answers a question you have raised, please click "ACCEPT AS SOLUTION".)
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mfranz
Analyst

Re: Logs documentation

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Hi,

In another thread @BradAkers posted a list also containing logs. It does not clarify what each log contains, but it might be something to start with. I think the key to understanding the logs it, to understand the FNMS architecture and different components involved. Because some logs are written by FNMS, others are by Windows or IIS.

Best regards,

Markward

Flexera dcollins
Flexera

Re: Logs documentation

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I can write up some notes on this as its something I deal with on a daily basis, let me write up a document and I shall feedback on the thread

https://www.linkedin.com/in/dave-collins-7aa71a3b
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krystel_campos
Flexera beginner

Re: Logs documentation

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Great thanks , Ill wait for the the doc

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