Hi,
Over the past month or so we’ve been having issues on with some of our our linux server where scrip installs have been hanging in yum. We finally traced this back to the /opt/managesoft/libexec/ndtrack (Flexera) process, it was running an rpm query for over an hour. Killing the process freed up the rpm query process and allowed the scrip packages to install.
Can this Flexera process be scheduled off hours / tweaked to run faster?
Nov 24, 2023 02:29 PM
If you are using a FlexNet inventory agent version 18.5 (2022 R1.5) or earlier, you may be getting impacted by the following issue:
Using a newer agent version would help to avoid this issue.
Nov 27, 2023 11:47 PM
Scheduling of the inventory agent is documented in Inventory Agent Schedule so yes it can be scheduled for off-office hours.
If you need assistance troubleshooting its execution on a given device I would recommend that you contact Flexera Support
Thanks,
Nov 27, 2023 02:24 AM
If you are using a FlexNet inventory agent version 18.5 (2022 R1.5) or earlier, you may be getting impacted by the following issue:
Using a newer agent version would help to avoid this issue.
Nov 27, 2023 11:47 PM
Looks like it worked. Thank you for the assistance!
Dec 06, 2023 10:33 AM